Glastonbury Festival 2017 detailed ticket Information

This is the ticket buying information for Glastonbury 2017

Tickets for Glastonbury Festival 2017 went on sale at 9am on Sunday 9th October 2016,  priced at £238 (in the first sale they could be secured for a deposit of £50). Up to a maximum of 6 tickets could be purchased at once in the first sale - which sold out in under an hour.

The information below gives detailed information about registration information for 2017 and essential information about tickets for 2017 below that.

Quick links

You can click the links below to go straight to the categories below:

Registration details

• Registration for 2017
• Registration by post
• Out of date registrations
• Valid registrations
• Changing registration details
• Changing registration photos

Ticket details

• Price
• Purchasing
• Combined Ticket and Coach
• Paying balances
• Ticket resale
• Booking additional extras
• Dispatch
• Payment
• SecureCode
• Disabled visitors
• International Tickets
• Refunds
• Data collection
• Coach tickets
• Train tickets
• Tipi and Worthy View booking
• Live in vehicles

 

 

Registration

 

Registration for 2017

To prevent touting Festival goers must register in advance for tickets which are non-transferable. Each ticket features the photograph of the registered ticket holder with security checks carried out to ensure that only the person in the photograph is admitted to the Festival.

Online registration is free of charge and only takes a few minutes, but it is too late to register if you intend to book tickets in either the coach or general admission sales in October. Registration reopened the week commencing the 5th October (after the general sale).

Everyone who wants a ticket to the Festival in 2017 must be registered, and that includes children aged 13, 14 and 15. Children aged 12 and under do not require tickets and do not need to register. Each ticket features a photograph of the person in whose name it is registered and will be non-transferable.

Registration does not reserve or guarantee you a ticket when they go on sale, but if you don't register you will not be able to buy a weekend ticket for Glastonbury Festival 2017. If you opt to save this information you will be able to use your registration number again in future years. Make sure the e-mail address you provide is one to which you will have long term access.

If you want to recover an existing registration number, click here.

There is no need to to re-register again if registration has already been carried out. Existing registrations can be recovered, updated, edited or deleted by clicking here. 

It is advised  that registrations are checked prior to tickets going on sale to ensure all registrations have been accepted and the details attached to them are correct.

If you no longer have access to your registered email address you will need to re-register.

In order to buy a ticket festival goers must be registered, with online registration only taking a few minutes, this needs to be completed before tickets go on sale. Online registration for 2017 can be carried out by clicking here.

Registration for Glastonbury Festival will close before the ticket selling periods and will re-open again a few days later.

Registration involves:
1. Providing contact details: name, address, postcode and a valid e-mail address.
2. Sending a passport standard photo: you will be required to upload your passport standard photo in jpeg form for online registration. If a ticket is successfully purchased this picture will be printed on it to make it unique and must therefore be an acceptable facial image. The image must meet passport photo requirements, and must be a suitable size and standard, be in jpeg format, of a suitable size (min min 900 pixels wide x 1350 pixels tall), and of portrait orientation.
3. Receiving a registration number: to buy a ticket for Glastonbury 2017 this number must be quoted, it will be a unique registration number. So write it down somewhere safe and do not lose it! As last year, there is a webpage provided where you can recover your registration number, here. 

Registration by post

Those unable to register online should send a SAE to:

Glastonbury Registration,
PO Box 4288,
Shepton Mallet,
BA4 9BB

To receive a postal registration form. Postal registrations will be confirmed within 14 working days. If you haven't received a registration number within this period, please contact the Festival Office.

There is no limit to the total number of people who will be allowed to register. Registering more than once will not increase your likelihood of getting a ticket. Every registration will have an equal chance of buying tickets irrespective of how or when it was made during the registration period. Registration can be made on behalf of other people as long as all their contact details and photos can be provided. If you live outside the UK, the only option is to register online.

If you have not received a confirmation email within a day of having made an online application, please check your spam folder. If your registration is rejected you can re-apply.

If you send in a postal application and do not receive notification of your registration number within two weeks of sending it in, it is best to re-register in case your registration has been rejected, or did not reach them in the first place.

 

Out of date registrations

Anyone who registered prior to the 2010 Festival will need to submit a new registration.

If you registered for the 2011, 2013, or 2014 Festival and opted to save your details, or registered for the 2015 Festival and opted not to save your details, you will receive an email giving you the option to extend your registration. If you do not receive this email, or do not opt to extend your registration, you will need to re-register.

Valid registrations

You can check what your registration number is, or whether your registration is still valid by clicking here.

Changing registration details

If your address/name has changed since you registered, registration details can be edited online by clicking here or choosing a different delivery address when booking tickets.

Registration photos

It is possible to edit your photo, so if your appearance has significantly changed it is recommended you update it with a more recent photograph to avoid any confusion.

If you have any questions it is worth looking at this year's Glastonbury FAQ page (for 2017) here.

Campervan tickets

Campervan tickets for 2017 will cost £100 for a standard pitch (8m x 7m) or £200 for a double pitch (16m x 7m) and will be released as part of the accommodation sale, alongside Worthy View accommodation and Tipis (priced at £995) in mid-late October. As with Festival tickets, campervan tickets are non-transferable include the name and address of the lead booker. Attempts to re-sell them may result in their cancellation. If you book a campervan ticket and later change your mind, refunds are available prior to the ticket refund deadline; subject to an administration charge of £10

Tickets (2017 details)

 

Ticket price

All registered festival-goers who want to buy tickets must pay the full ticket price, although they will be able to initially reserve the ticket through a deposit scheme in October 2016.

A standard ticket is priced at £238 + £5 booking fee per ticket + P&P per booking. Car park tickets will be priced at £45 and campervan ticket will be priced at £100 or £200. Combined coach and festival tickets are also available ahead of the main general sale.

Ticket purchasing

Ticket purchasing will require each buyer to input their name, postcode, and their unique valid registration number for each ticket they purchase. Tickets will be sent out by courier to the addresses specified when making the sale, and if ordering more than one ticket, all tickets will be dispatched to the address provided during registration for the first name on the ticket booking.

Combined Ticket + Coach purchasing

As part of the Festival's continued commitment to green travel, 15,000 coach + ticket packages will, as in last year, were sold in advance of the general sale and go on sale at 7pm BST on Thursday, 6th October, rewarding green travellers with the chance to be the first to secure their Glastonbury 2017 tickets.

As with the general release of tickets, Festival goers will be able to book up to six coach + ticket packages per transaction. Along with their deposit of £50 per person, those booking coach packages will be required to pay the full coach ticket price for their journey. A list of pick-up locations and prices is available below:

Bath £34
Birmingham £50
Brighton £55
Bristol £35.50
Cambridge £72
Cardiff £41.50
Edinburgh £107.50
Glasgow £107
Leeds £70
Leicester £53
Lincoln £67
Liverpool £68
London £56
Manchester £68
Newcastle upon Tyne £87
Norwich £75
Nottingham £62
Oxford £48.50
Plymouth £44
Reading £49
Sheffield £68.50
Southampton £54
Stoke £58.50
Swansea £43
Swindon £47
Taunton £39
Truro £54
York £80

Single fares are:
Bath £21
Bristol £22
London £39
Reading £35
Taunton £28

Ticket balances

Both UK and International ticket  balances of £188 per ticket, are due from 9am from 9am Saturday 1st April until one minute to midnight on Friday 7th April, (when there will also be options to book everything else needed (parking, and cancellation protection).

Ticket resale

A further release of a limited number of cancelled tickets, for those who have registered beforehand so that they are eligible to buy a ticket.

There will be a small resale of returned tickets over two separate days, and can only be booked by those who are registered, as part of the Festival's system to beat ticket touting.

Those wanting to travel to the Festival by coach will get the first opportunity to to buy tickets in the resale. That will be followed by a resale of General Admission tickets, in April. Please note that all tickets purchased in the resale must be paid for in full at the point of booking (there is no deposit scheme offered for resale).

For general admission it is expected to be a maximum of 4 tickets per transaction, and for coaches a maximum of 2 tickets per transaction.

Additional extras

Car Park tickets priced at £45 can be booked at the same time as paying off balances, in the early sale they can not be purchased until the balance was paid for at least one of the tickets on a booking in the Spring, and will be available any time after the balance was paid for on at least one of the tickets on the order (subject to availability).

Anyone who decides not to pay their balance in 2017 will be refunded their deposit, minus an administration fee. Those tickets will then be put forward to a re-sale, which is likely to be in April 2017.

Car park tickets, campervan tickets and routing stickers will be sent out with the Festival tickets; unless bought in a later transaction, in which case they will be sent separately and will have a separate booking reference for use on the ticket tracker.

The number of tickets available per transaction for registered customers is six - as long as each deposit is matched with valid registration numbers. For details about registering see above.

Ticket dispatch

Tickets will be dispatched to the address provided for the first name on the booking. If balances on tickets were paid separately, then each payee will receive their own tickets. Ticket were received at least 14 days before the Festival starts.

UK Tickets will be sent out by Royal Mail from the week commencing Monday 8th May 2017. Tickets will be sent to the address specified when booking. A signature will be required at the point of the delivery.

Information about the dispatch of tickets will be available through Seetickets who will email purchasers a tracking reference. Ticket orders could be tracked via www.royalmail.com by entering the tracking reference number.

If you were not at home when your tickets arrived, a card was left giving you instructions on how to arrange re-delivery (including weekend delivery options) or pick them up from your local collection office.

Tickets are non-transferable

Glastonbury tickets (including deposits) are entirely non-transferable. If one of a multiple booking is no longer able to attend the Festival they can obtain a refund before Spring 2017; however that deposit cannot be reserved for someone else. Cancelled tickets will be put back on general release in the resale.

If the balance is not paid by the applicable deadline then the amount paid less a £20 administration fee will be repaid. If a ticket is paid for in full by the applicable deadline but cancelled by midnight on Friday May 5th 2017 you will be reimbursed the value of your ticket less a £20 administration fee.  After this date no refunds will be made other than in the event of the cancellation of the Glastonbury Festival 2017. Booking fees and Postage and Packing charges are non-refundable.

 

Payment

 

Payment by card for UK sales (both online and by telephone) can be made by debit cards, and credit cards will also be accepted for UK sales. For the purpose of ticket sales the UK includes Northern Ireland, the Isle of Man and the Channel Islands.

Debit card sales will be processed immediately in most cases and certainly within five working days of the sale being confirmed. Cheques will be banked as soon as they are received. Personal cheques were not accepted.

Tickets cannot be purchased by telephone this year.

Postal orders and cheques raised by either a building society or a bank (as a Bankers Draft) are also accepted as payment on the telephone ticket line. Orders are not accepted by fax, email or personal callers.

Those purchasing online will be sent a confirmation email and booking reference number. If you do not receive this within 24 hours you were asked to check spam folders. Any queries about purchase needed the booking reference number so the email had to be saved.

The ticket tracker used the booking reference number to confirm purchases.

Any transaction that results in a charge back or payment dispute was cancelled. It was the ticket buyers responsibility to ensure that they had sufficient funds in their account to pay for the tickets.

SecureCode

Please note, ticket purchasers may be asked for additional Visa or Mastercard security information when they buy their tickets online, so it's best for these ticket purchasers to be signed up to their card's security service before they buy. Depending upon the method of payment, ticket purchasers will be directed to either Verified by Visa or Mastercard SecureCode for payment authorisation. Those who often make purchases online may already be signed up, but if not already card holders will need to do so before their transaction can be processed. Signing up only takes a few minutes, and is recommended. Those signed up could use their password, rather than have to fill out extra forms when buying tickets. Please click here if for Visa, or here for Mastercard/Maestro.

UK Tickets could only be bought by Debit Card or Bankers Draft/Postal Order. International ticket purchases can only be made using either Visa or Mastercard credit cards.

Disabled visitors

There are no separate disabled weekend tickets. However, once disabled customers have secured their Festival ticket in the usual way, they can contact the Festival for an application form for access to disabled facilities on-site. Everyone planning to buy Festival tickets needs to register. For further information, please go to the Festival's Disabled Information page.

International Tickets

International bookings must be made on the website. International ticket purchases can only be made using either Visa or Mastercard credit cards.

All international ticket buyers must have been registered. Those permanently living abroad, can only buy tickets online. Those buying tickets who were not UK Citizens but were currently in the UK, and have a UK debit card and UK address, could buy in the same way as a UK resident. However if they used a credit card registered in another country, they must purchase online using their overseas address.

International ticket balance payments will be taken at the same time as UK balances. It is the ticket buyers responsibility to remember to pay their balance.

International tickets are sent out by registered international post, so a full international address is needed when booking. International ticket orders can be tracked via www.royalmail.com by entering the Track and Trace number which was available via Seetickets order tracker www.seetickets.com/tracker. To access the order tracker the registered email address and booking reference number had to be used.

An overseas resident can ask a friend who is resident in the UK to purchase on their behalf, using that friend's UK address, or alternatively, a UK resident can purchase a ticket for an overseas resident as one of their ticket purchases - provided that overseas resident was registered.

Tickets are sent out by Special Delivery to the address specified when booking. A signature is required at the point of the delivery so an address had to be used where there was likely to be someone available to receive them.

 

Refunds

 

Tickets for Glastonbury Festival are refundable up until Friday 5th May, however should you be concerned about the unlikely event in which you are unable to attend the event, you may wish to purchase the optional TicketPlan Protection for an additional £5.50 for general admission tickets, £6.95 for coach packages per person when paying the balance for your tickets.

Ticket holders who were unable to come to the Festival, and require a refund for their ticket should contact Seetickets on 0844 412 4626 before this date. Any tickets for which the balance is not paid in full will be automatically refunded £30 (a £20 admin fee will be retained) onto the card on which they were booked, within 5 working days of the balance payment period ending. If you already know that you aren't going to be able to come to the Festival, and want to get your £30 back before the automatic refund, then you are asked to call Seetickets on 0844 412 4626.

Tickets are non-refundable after the deadline. However, if ticket holders have bought the TicketPlan Protection for their ticket and if their reason for not being able to come is covered by the policy, a claim can be made by visiting www.ticketplangroup.com/refund-application-form or by writing to TicketPlan Administration Service, Leigh House, Broadway West, Leigh On Sea, Essex, SS9 2DD.

Any ticket deposits for which the balance has not been paid by April 6th 2017 will be automatically refunded to the card on which they were booked; with a £20 administration charge retained and all tickets will be cancelled. Ultimately it was the ticket buyers responsibility to ensure their ticket balance was paid on time.

Unfortunately, if tickets are delivered to ticket holders, and subsequently lost, destroyed or misplaced, organisers can not replace them.

 

Data collection

 

Data collected during registration is retained by Glastonbury Festivals to enable you to book tickets for future Glastonbury Festivals. Retained information will also be used to inform you of events run by Glastonbury Festival. No information collected through registration will be offered for sale or made available to any third party.

Checks will be made at the gates and if you are clearly not the person whose face is printed on the ticket you will be denied entry.

 

Coach tickets

 

Glastonbury organisers really want to reduce the greenhouse gas emissions that are produced in 2017. One of the biggest contributions comes from how ticket holders travel to the Festival - in fact, audience transport contributes to two thirds of the Festival's total emissions.

As part of the Festival's continued commitment to green travel, 15,000 coach + ticket packages were sold in advance of the general sale at 6pm BST on Wednesday, 1st October, via glastonbury.seetickets.com, rewarding green travellers with the chance to be the first to secure their Glastonbury 2016 tickets.

As with the general release of tickets, Festival goers were able to book up to six coach + ticket packages per transaction. Along with their deposit of £50 per person, those booking coach packages will be required to pay the full coach ticket price for their journey. 

A coach travelling to the Festival at full capacity is the most carbon efficient way to arrive. Travelling by coach produces 6.02kg of co2 per person. By comparison, trains produce 28.40kg/person and car/campervan 37.77kg/per person. Choosing to come by coach really is the greenest way to travel to Glastonbury. (If you do come by car, please try to make sure it is full of passengers to help reduce cars on the road and emissions.) Glastonbury will put on special festival coaches in 2017.

Please note:

• For all Combined Coach and Festival Tickets, it is mandatory that you travel on the coach.
• Only the Coach travel portion of combined tickets will be sent out in advance.
• Festival tickets will be handed out to the lead booker only by the coach driver at a point during the journey.
• All coaches are for travel to the Festival site on the Wednesday or Thursday with returns on Monday. 

The full list of departure towns/cities and prices for 2017 for return tickets to each route are:
Bath £34
Birmingham £50
Brighton £55
Bristol £35.50
Cambridge £72
Cardiff £41.50
Edinburgh £107.50
Glasgow £107
Leeds £70
Leicester £53
Lincoln £67
Liverpool £68
London £56
Manchester £68
Newcastle upon Tyne £87
Norwich £75
Nottingham £62
Oxford £48.50
Plymouth £44
Reading £49
Sheffield £68.50
Southampton £54
Stoke £58.50
Swansea £43
Swindon £47
Taunton £39
Truro £54
York £80

Single fares are:
Bath £21
Bristol £22
London £39
Reading £35
Taunton £28

Train tickets

Train tickets will be available for purchase nearer the time. Ticket bookers wishing to make use of the train ticket offer should indicate an interest in train tickets when booking their Festival tickets; and you will be contacted with booking information. When booking there will be a choice of day, time and destination. Customers must retain their reservation & tickets to board the shuttle bus from the station to the Festival site at no extra charge.

Tipi & Worthy View booking

The Festival once again offered off-site, pre-erected camping in an area called Worthy View. Booking opened to deposit holders late October.

Worthy View, offers custom-made and pre-erected Festival accommodation a short walk from the Festival site (up the hill above the Stone Circle field) for those who would like to have a tent ready and waiting for them on arrival at the Festival, and nothing to carry home but their bags. The Worthy View car park is in a dedicated field, a short walk from the accommodation.

In order to make an accommodation booking you must already have a valid ticket booking for Glastonbury 2017. Prices do not include Festival tickets. Everyone who wishes to stay at Worthy View must have a valid Festival ticket. All prices are for five nights – Wednesday June 21sr to Sunday June 25th, inclusive.

Please note some structure types have very limited availability and sell out very quickly.

To make a booking you were required to enter the registration number you used when booking your Festival ticket. Please note you will need to present this ticket on arrival when checking in at your accommodation at Worthy View.

Up to 2 units of accommodation can be made per booking. Car parking tickets for Worthy View will also be available for those wishing to park at Worthy View rather than a general Festival Car Park Ticket.

Accommodation bookings for Worthy View, can be cancelled up until May 5th, after which time the reservation will be non-refundable. All refunds prior to May 5th will incur a £20 administration fee per unit.

In order to make an off-site accommodation booking for Worthy View you must already have a valid ticket booking for Glastonbury 2017 (prices to be announced). Prices do not include Festival tickets. (NOTE: a Glastonbury Festival ticket includes on-site camping).

*****************2017 prices*********************

Tent (and similar) options are:-
2 person pre-erected classic scout style tent (£285 for 5 nights)
2 person Bellepad (3m) £320 for 5 nights
4 person pre erected classic scout style tent (£550 for 5 nights)
4 person Tipi Tent (10ft tall) (£600 for 5 nights)
4 person 14ft Bell Tent (8ft tall) (£600 for 5 nights)
6-8 person pre erected large classic scout style tent (£875 for 5 nights)
8 person pre erected large classic scout style tent (£995 for 5 nights)
NEW - 4 person Bell Tent – £600 for 5 nights

The Podpads (and similar) options are:-
Basic Podpad (sleeps up to 2) (£375 for 5 nights)
Bunkpad (sleeps up to 4) (£725 for 5 nights)

The yurts (and similar) options are:-
2 person 9ft Yurt (5’6” tall) (£420 for 5 nights)
4 person 12ft Yurt (6’8” tall) (£750 for 5 nights)

Car Parking is charged at £45 per car (a Worthy View car park ticket, not a festival car park ticket).

In addition Tipis in the tipi village were available to book late in October and have now sold out. Each Tipi can house up to 6 adults. The price of a Tipi for Glastonbury Festival 2017 is £995 to hire (Festival tickets not included). If you book a tipi and later change your mind, refunds are available prior to the ticket refund deadline; subject to an administration charge of £20.

Live in vehicles

Only campervans or caravans with fitted sleeping, and washing or cooking facilities will be allowed into the campervan field. Please check the website for more information about which types of vehicles can use these fields. Live-in vehicles are not permitted to be used as such in the car park fields.

Anyone planning to bring a campervan or campervan in 2017 will need to book their own campervan/caravan tickets (£100 per ticket for either the East, West fields, or Bath & West Showground; or £200 for a double pitch for oversized vehicles) and will need to present both their named campervan/caravan ticket and Festival ticket to be able to park in these fields.

Options for 2017 are:

• West Campervan (pitch up to 8m x 7m, for one vehicle up to 8m in length – £100)
• East Campervan (pitch up to 8m x 7m, for one vehicle up to 8m in length – £100)
• East Campervan Family Pitch (pitch up to 8m x 7m, for one vehicle up to 8m in length, in the family section of the campervan fields – £100)
• Bath & West Regular Campervan Pitch (pitch up to 8m x 7m, for one vehicle up to 8m in length located at the Bath & West Showground, with a 24 hour free shuttle bus service to the Festival site – £100)
• Bath & West Large Campervan Pitch (pitch up to 16m x 7m, for vehicles over 8m in length, at the Bath & West Showground, with a 24 hour free shuttle bus service to the Festival site – £200)

 

Keep your ticket

 

Remember to keep your ticket and do not surrender it to anyone until you go through the turnstiles. You will be given back your ticket which you will need for re-entry if you leave the site or go to the car parks. Security staff may ask to see your ticket during the event - so keep it secure!

more information

 

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