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Glastonbury Festival provides excellent facilities for people with recognised accessible needs, including a complimentary Personal Assistant (PA) ticket for those who couldn’t attend the festival without the support of someone else. However they are unable to offer these facilities to temporary injuries - this includes broken bones, dodgy knees, bad backs and pregnancy etc…. Anyone wanting to use any of the Accessible Facilities must have a valid Nimbus Access Card which costs £15 for 3 years membership. This is valid for many other venues and attractions. If you don't want to shell out for a Nimbus Card there is a Digital Glastonbury Pass which is free. Without either of these your application can't be processed, even for car parking. Click here for the application forms and to register to use the Accessible Facilities I do highly recommend getting the Nimbus Access Card. My PA has accompanied me to many venues for free or with a modest booking fee. There is a dedicated campsite called Spring Ground near the Woodsies Main (John Peel) Stage. Apply to use the Accessible Facilities as soon as you get tickets and the Accessible Team will send you the application form when it becomes available, this is usually in the New Year. If you are taking a live in vehicle you can apply to pitch in Willow Ground, this is opposite Spring Ground. You will need to provide medical evidence as to why you are unable to camp should you need to take a live in vehicle. Pitches are subject to space so as above apply as soon as possible if you are fortunate in getting tickets. There is also E21 Forward Campervan Site, as long as you can manage a rather steep hill jokingly named “The Hill of Death”. This is just outside Gate C. You need to have purchased an East Campervan Pass to pitch here and also have a Nimbus Card/Glastonbury Pass to apply. These passes are usually sold a few weeks after the main ticket sale. As with Willow Ground will also need to provide medical evidence as to why you are unable to camp if you need to take a live in vehicle. Both Willow Ground and E21 Forward Campervan can only provide space for campervan and caravans under 8 metres in length, if over you will have to go in the Bath & West Showground site. There is lots of information on the Glastonbury Festival Website, and if you are trying for tickets I suggest you read this prior to buying a ticket. For example, if you buy a coach ticket, both you and your PA (If applicable) must take the coach. You also need to book a seat for your PA at the same time as booking your Combined Coach and Festival ticket. This also applies to any children aged 12 and under including babies in your group. Also remember you can’t buy a Campervan Pass if you have a coach ticket. When buying tickets, if in any doubt (for example you don't have Nimbus application approval yet) buy a ticket for your PA. This will be refunded less the cancellation fee if your PA application is successful, as long as it's cancelled by the deadline which is usually in May. The new system of using Nimbus to process all accessible customers' medical evidence was introduced for this year's festival and is a lot stricter than in previous years. A GP’s letter is no longer accepted as evidence. If you need to use any of the Accessible Facilities. I recommend that you read the sections relevant to you in the link below. This is broken down into different sections and covers Access Ticket Information Ticket Information Continued Combined Coach Tickets Registering for Access Facilities Personal Assistant (PA) Accessible Campsite Campervan & Caravan Spaces Sensory Calm Space Deaf Customers Onsite Access Facilities Site Layout and Distances Access Map Wheelchair Hire Temporary Impairments Blind/Visually Impaired Customers BSL Version for Blind/Visually Impaired Customers Travel & Arrival Accessibility for Crew, Artists & Volunteers. Please feel free to ask if you have any questions. I have been using the Accessible Facilities since 2011. Always in our caravan in either E21 and Spring Ground. I have also volunteered with Oxfam in 2022 and worked in the Spring Ground Accessible Arrivals Marquee. 😊

Hi All, we are attending our first Glastonbury Fest as a group of 5 friends. I unfortunately have some health issues and have successfully applied for Access assistance, so have been given a access car parking space ticket and some other bits but will not be camping in Spring Ground as our group is too big. We are taking 2 cars, 1 in accessible car park and 1 in normal car park. My question is what's the best way to enter the site? Can my 4 other friends come through yellow gate with me if they walk from the main car park and meet me? Or will I have to go through with just me/ 1 companion and meet them inside? Obviously have the issue of carrying the stuff as I'm pretty useless but maybe I can meet them on the other side of gate and go back and get our tent? Which is a faff but needs must. Any help on how to approach would be appreciated!