Paying Balance for tickets - Problems

[harriet]

Hi All,

I went online to pay the balances for 4 tickets and a campervan ticket = £589.50, I put all the information including my card details and pressed the enter button, I got an error message to say there had been a problem and to start again. Remembering the duplicate payments previously reported I decided to check my with my bank and guess what the cash is showing OUT at my bank as being paid!!!

Good job I decided to check and did not try again otherwise my family would not be eating this week!!

I called SEE and they advised they could not see the cash but it would go to a Glastonbury account and go to them after, they advised me I should get confirmation in about 10 days, panic I told them that the balance had to be paid by the 1st feb otherwise it would be cancelled???!!!!

Am really nervous, what can I do?????

o

[GINGERWILDCAT]

Hi All,

I went online to pay the balances for 4 tickets and a campervan ticket = £589.50, I put all the information including my card details and pressed the enter button, I got an error message to say there had been a problem and to start again. Remembering the duplicate payments previously reported I decided to check my with my bank and guess what the cash is showing OUT at my bank as being paid!!!

Good job I decided to check and did not try again otherwise my family would not be eating this week!!

I called SEE and they advised they could not see the cash but it would go to a Glastonbury account and go to them after, they advised me I should get confirmation in about 10 days, panic I told them that the balance had to be paid by the 1st feb otherwise it would be cancelled???!!!!

Am really nervous, what can I do?????

o

[harriet]

How about putting your reference number into seetickets ticket tracker and see what info comes with that?

[GINGERWILDCAT]

How about going through the whole online paying process but stop when you get to the put your card number in bit,wondered if when you put all the registration numbers in it might tell you they've already been paid?Just a thought.