Did you get your tickets direct from the vfestival.com website?

[Vixerama]

Ello, not got my tickets yet, can't for the life of me find a number to call and nobody has responded to the email i sent last week from the 'contact us' section.

any suggestions as to what to do? are you having the same experience?

cheers

[heavenly271]

hiya what ticket agency did you buy the tickets from? have you contacted them?

[Rockybox]

Remember with most (if not all) You will need to be in to sign for your tickets - if not they will be returned to the post office - and in our case no bit of paper telling us this had happened !!!!

Blind luck i phoned the sorting office just on the off chance !

[bianchi]

yeah i've had the same problem, been waiting for three tickets since may.doesnt say which ticket agency just went through v festival have a confirmation email and transactions gone through.

off down the post office to check but any other ideas?

cheers

[Josephinus]

You couldn't buy tickets straight off the website though? It was just links to other ticket websites? Who was the confirmation email from?

[Vixerama]

I didn't actually book them my mate did however I have our confirmation email here in front of me, same as Bianchi, have only got this email which has come from info@vfestival.org which says your transcation was succesfull, dates and our contact details etc.

the only name thats on there is the V Festival logo and we booked them direct through the site www.vfestival.com.

I'll try the post office then, don't know what else to do as theres only email addresses as contacts and no numbers

[bianchi]

well some how i did.

[bianchi]

exactly the same as me. going down the post office now to check, let me know how you get on.

good luck

[Rockybox]

May i just add my tickets were from see-tickets - i didn't know you could order direct ???

[Lil_miss]

info@vfestival.org looks a bit dodgy to me, it was one of the sites that was closed down as a scam site....

http://blogs.mirror.co.uk/investigations/2...estival-to.html

I've never known anyone be able to buy direct from v festival.com....

check your bank statement and see where the money from your tickets has gone...

I'm really hoping i'm wrong in this but sounds like you might have been scammed.....

Good luck tho!

[Josephinus]

That's what I thought! Sorry mate . . . but I think you've been scammed!

[heavenly271]

I didn't actually book them my mate did however I have our confirmation email here in front of me, same as Bianchi, have only got this email which has come from info@vfestival.org which says your transcation was succesfull, dates and our contact details etc.

the only name thats on there is the V Festival logo and we booked them direct through the site www.vfestival.com.

I'll try the post office then, don't know what else to do as theres only email addresses as contacts and no numbers

Edited August 17, 2009 by heavenly271

[bianchi]

oh bollocks!!!!

cheers for your help anyway people.

[Uncle_H]

OUCH!!

Mirror Advice on line

Advice for ticket scam victims

By Nick Sommerlad on June 23, 2009 12:38 PM in Ticket scams

We are currently hearing from a vast number of victims of online ticket scams.

Many want to know what they do next. Unfortunately we aren't able to reply to everyone individually. So I am re-posting some sound advice from Reg Walker, head of commercial protection at the O2 Arena.

1. First contact your bank or credit card company. If you paid on credit card, you should get a refund. But even if you used a debit card, you might find your account has fraud protection.

2. Check your home insurance. Some have clauses covering fraud protection.

3. Speak to Visa or Mastercard, whichever firm issued your card. They might be able to help.

4. Report the matter to the police. Don't let them tell you it is a "civil matter", it's not.

5. Once you have a crime reference number from the police, complain to Consumer direct on 08454 04 05 06.

[Vixerama]

thanks guys, looks like we have been well and truly scammed - GUTTED! live and learn

[pauljoecoe]

I nearly bought from this site but was a little suspicious when I got to the pay page and some of the text was not written in good english.

I was also suspicious because every other supplier of V fest tickets was sold out and yet this this site seemed to suggest unlimited ticket availibility.

Remember: If it appears to go to be true it probably is

Edited August 18, 2009 by pauljoecoe

[bully85]

Hi, I'm sorry to hear about the scammers, i lost £300 last year on ebay for V ticks. i've got 1 spare camping ticket for sale at face value. If you're interested mail me on uwotmate@yahoo.co.uk. Proof of purchase available.

Thanks, Bryan.