Paying balance

[12T]

Apologies if this has been asked but the search function is turned off and I cannot find anthing on TOS or See.

I paid a deposit but now want to pay the balance on one ticket so I can secure my campervan ticket.

Any ideas how to do this?

[p3achy]

ouch yeah i was wondering this but dont really wanna pay for all tickets now.....think ill phone them tomorrow to see if can pay for one of the tickets and get the campervan ticket that way

[catsta]

From their FB page:

FYI campervan, car park and tipi tickets are only available when you've paid the full amount for at least one Glastonbury ticket (ie not when you've just paid a deposit)

[12T]

From their FB page:

FYI campervan, car park and tipi tickets are only available when you've paid the full amount for at least one Glastonbury ticket (ie not when you've just paid a deposit)

[grumpyhack]

Ring See Tickets and quote your booking confirmation number.

[bob6273]

Ring See Tickets and quote your booking confirmation number.

[Ohinever]

Any joy ringing up, I just get cut off after a recorded message! Man seetickets really suck at customer service, never known anything like this!

Edited October 5, 2009 by mooro

[bob6273]

I rang them just now. "Plenty" left. No facility to pay in full at this moment in time - the supervisors aren't telling the front line staff when this functionality will be added, but the guy i spoke to seemed to think within a week.

I asked him three times if there were many left, and three times he said "plenty", so I'm a bit more relaxed now.

Hopefully with the extra campervan field, there will be enough campervan tickets for all who want one in any case.

Edited October 5, 2009 by bob6273

[GlastoEls]

Hi Mooro, thanks for the update, I was told the same when I finally got through, so going to check it every day, I'm sure there will be enough to go round, I think they only sold out in April last year so we have plenty of breathing space. I'll post back when I see the functionality up on their site. One thing I forgot to ask though was can I pay for 1 out of the 5 tickets in full, I don't have the cash to pay for them all, anyone know the answer to this?

[Pootle]

You certainly pay the balance on only one of your five - and therefore get yourself a campervan on that ticket.

Edited October 5, 2009 by Pootle

[Ohinever]

Are you sure? My reply from Seetickets says: "You must pay the balance in full by February 28th 2010 and the balance must be in one transaction - unfortunately installments can not be accepted"

Please show me where you read differently!

[GlastoEls]

Are you sure? My reply from Seetickets says: "You must pay the balance in full by February 28th 2010 and the balance must be in one transaction - unfortunately installments can not be accepted"

Please show me where you read differently!

[Pootle]

Of course I'm sure. Why would I post otherwise? ... Please note the paragraph: "If you pay a deposit for more than one ticket you will have the option either to pay the balance collectively or individually"

8< snip >8

[GlastoEls]

Well I really hope you are right, but that contradicts the email from Seetickets! They should have chosen their words more carefully to save us frail types from palpitations.

[Pootle]

Why don't you ring them and settle your nerves?

Edited October 5, 2009 by Pootle

[GlastoEls]

I've just done exactly that - and it's bad news. Their email is correct.

The operator I spoke to consulted Andrew Shankland, a manager at Seetickets. We have to pay the COMPLETE balance to get a campervan ticket. It's true that you can pay off the tickets one at a time without a campervan ticket, but not if you want a campervan ticket.

OUCH!

The tickets won't be on sale for a few weeks.

[Pootle]

this now directly contradicts the information on the official Glastonbury page

Edited October 5, 2009 by Pootle

[GlastoEls]

I told them that, and to expect a lot of angry punters.

The operator had to go away and ask, so it seems that it's early days for Seetickets with this year's system. I suspect we could get this changed if a lot of people phone them and throw all their toys out of the pram.

Four tickets plus a camper van is £775 - that's a hell of a lot of money to find in one go!

[5co77ie]

Blimey that isn't what I was expecting, i thought you could pay for one ticket and get the campervan pass at the same time.

[Red Day]

As far as I can make out, as long as you pay for one ticket in full, you'll be able to purchase extras. It does mean you'll pay an extra £4.95 for the single postage of the one ticket and another postage fee for the ones left to pay but I don't think you'll need to fork out for your complete booking.

[5co77ie]

I've just done exactly that - and it's bad news. Their email is correct.

The operator I spoke to consulted Andrew Shankland, a manager at Seetickets. We have to pay the COMPLETE balance to get a campervan ticket. It's true that you can pay off the tickets one at a time without a campervan ticket, but not if you want a campervan ticket.

OUCH!

The tickets won't be on sale for a few weeks.

[Pootle]

Did you call 0844 412 4626 to make the purchase?

[GlastoEls]

Okay - the option to pay off the deposit for ONE ticket (from a larger order) AND purchase a campervan is now live at www.seetickets.com/g2010.

[Pootle]

Okay - the option to pay off the deposit for ONE ticket (from a larger order) AND purchase a campervan is now live at www.seetickets.com/g2010.

[5co77ie]

Phew! Glad that's sorted.