Paying off the final balance?!

[marcwilson87]

I'm having a right mare trying to pay off my final balance. It keeps saying 'this reg number has not paid a deposit' when I have, I have the confirmation e-mails and all sorts.

Anyone else had this problem? If so, how did you get around it?

ta

[reni]

I'm having a right mare trying to pay off my final balance. It keeps saying 'this reg number has not paid a deposit' when I have, I have the confirmation e-mails and all sorts.

Anyone else had this problem? If so, how did you get around it?

ta

[scaryclaireyfairy]

are you using your registration number or your booking confirmation number?

[stf]

I've just checked mine, put in my registration number, postcode and optional address and it said there was no record. Tried again without the optional address part and it worked.

Edited December 12, 2009 by stf

[Kyelo]

I've just checked mine, put in my registration number, postcode and optional address and it said there was no record. Tried again without the optional address part and it worked.

[cejx]

Phone See. I thought I had the same problem.... then I realised I was using the 2007 registration number. nobber!

[Crouchie]

put a gap in your postcode...