marcwilson87 Posted December 11, 2009 Report Share Posted December 11, 2009 I'm having a right mare trying to pay off my final balance. It keeps saying 'this reg number has not paid a deposit' when I have, I have the confirmation e-mails and all sorts. Anyone else had this problem? If so, how did you get around it? ta Quote Link to comment Share on other sites More sharing options...
reni Posted December 11, 2009 Report Share Posted December 11, 2009 I'm having a right mare trying to pay off my final balance. It keeps saying 'this reg number has not paid a deposit' when I have, I have the confirmation e-mails and all sorts. Anyone else had this problem? If so, how did you get around it? ta Quote Link to comment Share on other sites More sharing options...
scaryclaireyfairy Posted December 11, 2009 Report Share Posted December 11, 2009 are you using your registration number or your booking confirmation number? Quote Link to comment Share on other sites More sharing options...
stf Posted December 12, 2009 Report Share Posted December 12, 2009 (edited) I've just checked mine, put in my registration number, postcode and optional address and it said there was no record. Tried again without the optional address part and it worked. Edited December 12, 2009 by stf Quote Link to comment Share on other sites More sharing options...
Kyelo Posted December 12, 2009 Report Share Posted December 12, 2009 I've just checked mine, put in my registration number, postcode and optional address and it said there was no record. Tried again without the optional address part and it worked. Quote Link to comment Share on other sites More sharing options...
cejx Posted December 13, 2009 Report Share Posted December 13, 2009 Phone See. I thought I had the same problem.... then I realised I was using the 2007 registration number. nobber! Quote Link to comment Share on other sites More sharing options...
Crouchie Posted December 22, 2009 Report Share Posted December 22, 2009 put a gap in your postcode... Quote Link to comment Share on other sites More sharing options...
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