MYHAB

[dewolf]

As has already been said by others can't praise intervention of GF and ME enough.

This is exactly the sort of thing that sets this festival apart.

[Leela33]

You're right. There's only one pass needed.

[whatmidlifecrisis?]

An awful situation that has brought out the best in people. ME and GFL step in and all the disgruntled customers vow to not let it upset their week. Nice warm feeling......

Just a small point that I am not sure has been mentioned...MyHab have obviously handed over full details of who paid for what to GFL and/or the Green Tent company. This would point ot the fact that the owner has not done a bunk, otherwise I would have expected him to do/say nothing and just slope off with the cash. It may mean he has been stupid or naive rather than downright crooked and point to you all having some chance of at least a partial refund.

Enjoy the festival!

[r0cky]

tents going in guys

yeyyyyyy!!!!!!!!!!!!!!!!!!!!!

[girlygirl]

Hi Folks,

MANY thanks for all the helpful info posted here. It has calmed me down today!

One question....are you able to take your car in and out of the "MyHAb" car-park over the course of the festival? x

[JayJay314]

I've tried contacting GTC today to no avail as I am sure they are understandingly busy. Can any confirm...

The secure parking that will still exist is still 2mins away?

Portakabin with electric points, some people may call it a pamper parlour. I would call it a recharge centre will be there?

People who booked sleeping bags will still be provided with them? (I'm sure I've seen this answered but can't find it anymore)

Tbh these things probably pail into insignificance with what we could have been faced with. I just would like to know what I have to bring.

[iloveglasto]

I am sat outside our hotel having a beer less than a mile from site with the sun beating down. Feel slot better about situation than last night and have spoken to gtc who seem like really nice people will post update tommorow when on site

[JayJay314]

I am sat outside our hotel having a beer less than a mile from site with the sun beating down. Feel slot better about situation than last night and have spoken to gtc who seem like really nice people will post update tommorow when on site

[parsonjack]

Hi Folks,

MANY thanks for all the helpful info posted here. It has calmed me down today!

One question....are you able to take your car in and out of the "MyHAb" car-park over the course of the festival? x

[girlygirl]

shouldn't see why not...your pass is a residents pass that will let you in/out of the lane leading to/from East Pennard village. Think there may be a small one way system round the village but otherwise once you're on the A37 you should be able to go right or left (North towards Shepton). Just beware though that on Weds/Thurs/Fri traffic coming from the South will be queuing past the end of the lane towards entrances to East carparks in Pylle village so you could get caught in that if you turn left.

have fun

[Ben Ahmed]

Having dealt with this type of situation before, not getting service from a provider, I hope the following information helps:

Contact the local trading standards office and inform them, they will advise the best course of action. In the interim, write a formal letter to MyHab requesting a refund for the money paid. Send this via email and then print and send recorded delivery.

Specify a timeframe for response. I'd suggest 14 days.

Reference all above documents, and get a small claims court form ready to send in. This costs approx £40 and should be available on websites or hard copies from local court.

When a company goes bust, its often a long drawn out process to get any money back - prepare yourself for a battle and fingers crossed!

Credit Cards may offer some protection, this course may be best.

Contact your local CAB they will also be able to provide advice and guidance.

Hope this helps somewhat - if you have time, please do try and do this as soon as you can.

[patriciamac73]

Been here since 5am. There are 12 showers, maybe 30 loos, no sign of pamper area. There is a big teepee, bar and food area. No sign of any staff so far. Many of the tents have already taken a battering. This all may sound a bit grim but it's ok really :0)

[robsmith82]

Thanks for the update, just about to set off now but knowing the tents are up as well as someone actually eyeballing the loos makes me feel better!

What do you mean by "taken a battering?"

[patriciamac73]

Thanks for the update, just about to set off now but knowing the tents are up as well as someone actually eyeballing the loos makes me feel better!

What do you mean by "taken a battering?"

[al_coholic]

Flat! Blown down - only a few though. Sure they will sort them out when they get to work.

[blue6field]

Yeah thanks for the update!

[patriciamac73]

How are the tents spaced, is it all a bit random, is there plenty of space in the field

[al_coholic]

Yeah it's random - completely different to last year. There seems to be a fair bit of space but we have no idea where we can pitch our own tent. I'm going to pitch ours now (fingers crossed!)

[The Dawg]

These updates are much appreciated by those that cannot get there until later. Thanks.

[JayJay314]

If anyone on site could ask a question for me? It would be greatly appreciated!

We arrive tomorrow and had booked Myhab tent with sleeping bags and pillows provided.

Could you ask if the sleeping bags are still being provided? It's a bit unclear whether they are being given only to the people who booked myhabs. Else I have to go and buy a couple tonight.

Thanks in advance. Keep any updates coming they are a great help

Have fun everyone

[reticent]

Can anyone comment on the location on this camping site? I did a few google map searches and it seems it hangs off the bottom by a bit of a distance.

It'd be a real pain if it were that distance. I'm almost tempted to buy a cheap tent and setup one on the main campsite instead, and maybe wander down to the 'luxury' site for a shower each day.

I'd also be interested to know whether you can access the site from the bottom or whether you need to go all the way around to the top?

Edited June 22, 2011 by reticent

[Kate82]

ooh I don't know whether to pack our own tent now, seeing as the tents there seem a bit fragile >,<

[ST00]

My wife has just arrived this morning (hi Charlie!). I can,t get hold of her to chat but I do know she's put up our own tent so there's room. For the record getting into site is easy. It's a very steep short hill but it takes you in behind the tipi field near the Park. I was there last year and it's not too bad at all. Takes 5 mins to get in that's all.

[jimjam19]

Can anyone comment on the location on this camping site? I did a few google map searches and it seems it hangs off the bottom by a bit of a distance.

It'd be a real pain if it were that distance. I'm almost tempted to buy a cheap tent and setup one on the main campsite instead, and maybe wander down to the 'luxury' site for a shower each day.

I'd also be interested to know whether you can access the site from the bottom or whether you need to go all the way around to the top?

[reticent]

Ah ok, so the site is the same as where the myhab one was going to be?