Been sent Camping tickets, ordered Non Camping

[merago]

A group of us bought our tickets way back at the early bird £99 price. I ordered Non Camping tickets as we are going up with our other halves who just refused to camp. However, when the tickets arrived, they are Camping tickets. Now, initially, I didn't think this would be a problem, however, I think I'm right in saying that there are time restrictions on when campers can leave and come back in to the festival. Is that right? If so, does anyone know if we can exchange our camping tickets for non camping wristbands when we arrive?

[parkylad]

phone up whoever u bought tickets from (ticket line, aeg etc) and they'll sort it out.

[merago]

Cheers for that. I emailed AEG Live last week. 'Helpfully' got sent the FAQs, which are ambiguous at best regarding the times that non-campers have to be in the arena for and just plain don't answer the question on whether we can exchange our incorrect camping ticket for a non-camping. I know other people who also went for the early bird and ordered non camping who received a camping ticket, so it's not just me.

Does anyone have a number for AEG customer services? I can't seem to dig one up and my emails seem to be getting ignored now.

I daresay it won't be a problem in the end, but I'd rather find out for certain now than when we all turn up on the Friday.

EDIT- I've found the number -0844 493 1020

Edited May 25, 2011 by merago

[ncrom]

Did you have any joy in contacting them. I am in similar situation in that have camping but dont intend to camp. Would like to think they would be happy exchanging on day and giving non camping wristband as doesnt effect them if you arent camping

[merago]

I got through but customer services couldn't answer the question, I'm now awaiting a call back from one of the head office ticket team or something. As I said, I don't see it being a problem, but I'd like to know that for certain before the event.

[merago]

For anyone in the same boat. AEG have gotten back to me to confirm that, yes, you can swap camping tickets for a non-camping wristband.

[prosthetic-balls]

did you buy the tickets from see tickets?

[merago]

did you buy the tickets from see tickets?

[shenry]

dont undersand your problem. you dont want to camp so dont regardless of what it says on your ticket.

[shenry]

re-read it haha dont matter

[chrysostom]

dont undersand your problem. you dont want to camp so dont regardless of what it says on your ticket.

[Paul ™]

this. tickets don't have opposable thumbs. there's almost no way they'll be able to make you camp.

[chrysostom]

c'est ridicule. that makes no sense.