instalments and natwest

[mishmash678]

The third instalment is due tomorrow and due to the natwest fault money that i put into my account a few days ago is yet to show up, im worried that the ticket order will be cancelled because the money wont be there for collection. What do you think i should do?

[mrtourette]

The first port of call with anything like this is contact them. Although this is a fairly awesome site it's the people you bought it from who can help you, don't just wait for it to happen and hope it goes through OK.

If they're from seetickets then log into the 'view my orders' section and use the 'contact us' bit at the bottom of the screen to e-mail them. I assume ticketmaster and other vendors have similar systems.

They won't cancel the ticket immediatly, what they should tell you is that if payment is refused they'll either phone or e-mail you to tell you so and give you a link to go to so you can make payment another way.

Obviously there's time limit on this so hopefully the money will be in your account soon, although I imagine they're well aware of this situation and you won't be the only one affected.

[Spindles]

I had money set aside, but no payment has yet been taken. Last month I got a confirmation email on the 25th. My son is with HSBC and is waiting on 3 installments going out and has also not yet had payment taken.

I am not going now anyway due to health problems but am still paying off the ticket to gift to a deserving partty (my daughter, who has tended to me while ill).

It is my suspicion that they have delayed taking payment due to the recent clusterfuck by the thieving scum who ruined our country....erm I mean the banking system

[Bisque]

Ticketline gave me a phone call when my last Bestival payment was unable to be sent, which was nice of them & was nice to speak to human to tell me the reason why. Did the transaction over the phone there & then. Happened again for my BBL ticket which was paid of 4 days after the intial invoice.

As above, contact them direct as it seems if payment isn't recieved then you don't instantly lose the ticket.

[Spindles]

I got an email this afternoon saying my payment had failed (despite having loads of money in the account) and a link to make the payment manually, which was successful.

My son's HSBC payment also came out today.

Hope that helps anyone who was waiting in the dark like we were.