Not being signed in automatically

[merago]

Not a big issue, but I'm finding I have to log in every visit to the site.  This is happening on 3 different devices (2 Windows 10 machines and 1 Android phone) and 2 different browsers that I've tried (Chrome and IE).  I do have the option ticked to log in automatically but still have to manually log in each visit.

[eFestivals]

I've no idea why it would work that way across devices, because nothing of that option is saved to a user's profile (it's instead done by a cookie on that device).

All I can tell you is that the feature still works as it should do, even if it's not working for you for some reason.

[merago]

Sorry, I didn't explain the issue very well - I meant I'm not being logged on automatically any more, regardless of which device I use (as opposed to logging in one device also logging me in on another - I know that won't work).  I mentioned the 3 devices purely to show the issue wasn't tied to one specific device.  I'll try blowing away my cookies.

Like I say, not a big issue as I can just log in manually, just thought I'd mention it.

[eFestivals]

Just now, merago said:

Sorry, I didn't explain the issue very well - I meant I'm not being logged on automatically any more, regardless of which device I use (as opposed to logging in one device also logging me in on another - I know that won't work).  I mentioned the 3 devices purely to show the issue wasn't tied to one specific device.  I'll try blowing away my cookies.

Like I say, not a big issue as I can just log in manually, just thought I'd mention it.

I understood what you were meaning.

The "keep me logged in" feature is handled by a cookie on the device, and isn't part of your user profile - so while it's odd that it's happening to you on different devices, it's due to something at your end and not at this end.

 

[merago]

3 hours ago, eFestivals said:

I understood what you were meaning.

The "keep me logged in" feature is handled by a cookie on the device, and isn't part of your user profile - so while it's odd that it's happening to you on different devices, it's due to something at your end and not at this end.

 

Ah, I see, thanks for clarifying.  

Ok, I'll do a bit of digging at this side.  It is very strange that it's affecting multiple devices, internet connections and browsers.  I'm sure I'll get to the bottom of it though.