Stolen/ lost tickets- please advise!!

[Gracebeddow]

Hi everyone, I had my tickets sent on to me to my new address (first class, recorded, tracked delivery) and long story short, the Royal Mail have lost them/ cannot locate them. Does anyone have any ideas of who I can try contacting for some help/ compassion? See Tickets and Glastonbury directly have both been totally unhelpful, simply stating they don't replace lost or stolen tickets. 

I'm getting so desperate now. I have a police crime number (the police deemed it as theft - intercepted post). I know people in the past emailed Dick Vernon from Glasto and he offered help, but he has retired. 

How can victims of crime be held responsible? All I want is go to Glastonbury next week 

Any suggestions/ stories you could share, I'd be eternally grateful- literally losing sleep over this!

[Mickball]

Your best best is to get as much proof from Royal Mail and the police stating that they have been lost and then go to the box office at gate A with you ID, proof of purchase etc... and try to explain the situation.

These guys emailed the CEO of SeeTickets last year, but they never received the tickets:

 

[incident]

Take a read of this. It's quite a long thread, but pretty much exactly the same thing happened to someone last year and there's a lot of information in there. In that case, they eventually turned up just before the Festival, so hopefully the same happens this time.