Refund query

[Mich1268]

Hi, I hope you can help. I got someone a ticket on my card in a group. This person then did not pay the balance as this person now can't go. I was asked if I had received a refund but asked if the Person had actually cancelled the ticket rather than just not pay the balance. I am assuming that you won't get your deposit back unless you specifically cancelled the purchase rather than not pay the balance. Am I wrong? Suddenly feel responsibility for someone else's money and don't want them to think I have taken their money. Hope you can help

[StoneCircle]

4 minutes ago, Mich1268 said:

Hi, I hope you can help. I got someone a ticket on my card in a group. This person then did not pay the balance as this person now can't go. I was asked if I had received a refund but asked if the Person had actually cancelled the ticket rather than just not pay the balance. I am assuming that you won't get your deposit back unless you specifically cancelled the purchase rather than not pay the balance. Am I wrong? Suddenly feel responsibility for someone else's money and don't want them to think I have taken their money. Hope you can help

The deposit less a £20 administration fee will automatically be refunded to your card, it will probably take a few days to process so don't worry if it's not already showing up on your account. 

[Mich1268]

Thankyou stone circle

[shuttlep]

basically your mate has done you out of £20

 

 

 

[StoneCircle]

22 minutes ago, shuttlep said:

basically your mate has done you out of £20

 

 

 

 Don't think so, his mate is waiting for a refund..... 

[phillyfaddle]

On 4/8/2019 at 9:39 PM, Mich1268 said:

Hi, I hope you can help. I got someone a ticket on my card in a group. This person then did not pay the balance as this person now can't go. I was asked if I had received a refund but asked if the Person had actually cancelled the ticket rather than just not pay the balance. I am assuming that you won't get your deposit back unless you specifically cancelled the purchase rather than not pay the balance. Am I wrong? Suddenly feel responsibility for someone else's money and don't want them to think I have taken their money. Hope you can help

You'll be refunded if they don't pay their balance. This happened to me in 2015. One (ex) friend, didn't pay their balance. My card got refunded the deposit, less the admin fee, after the balance payment window had closed.