I need some quick help from anyone who did the ticket instalment plan before the 2020 festival was cancelled! Cheers.

[jonnyisRFC]

Did anyone who did the ticket instalment plan way back before the 2020 festival got cancelled just get charged? I did the instalment plan way back in early 2020, when the festival got cancelled I chose to roll over my ticket but I’m sure I’d paid it off in full by the time it got cancelled. Ticketmaster charged me £53 and £6 today in two Separate charges. Did anyone else get this? If it’s not Reading festival then it’s means someone has my card details! 😬

[gfa]

3 hours ago, jonnyisRFC said:

Did anyone who did the ticket instalment plan way back before the 2020 festival got cancelled just get charged? I did the instalment plan way back in early 2020, when the festival got cancelled I chose to roll over my ticket but I’m sure I’d paid it off in full by the time it got cancelled. Ticketmaster charged me £53 and £6 today in two Separate charges. Did anyone else get this? If it’s not Reading festival then it’s means someone has my card details! 😬

best bet is calling them up - maybe check your ticketmaster account history and check your statement to check if you got charged.

EDIT: also based on this year, payment plans end in June so it seems like maybe you just didn't finish paying off your ticket?

Edited March 2, 2021 by gfa

[jonnyisRFC]

6 hours ago, gfa said:

best bet is calling them up - maybe check your ticketmaster account history and check your statement to check if you got charged.

EDIT: also based on this year, payment plans end in June so it seems like maybe you just didn't finish paying off your ticket?

Thanks for your help! After a bit more digging, the payment is exactly the same as all the other instalments have been and I had only payed 3 instalments so I did have 1 more to pay, so I’m 99% sure it is Reading. Just odd as ticketmaster usually email you to tell you they’ve taken a payment and the money usually gets taken as “reading festival instalment plan” rather than just “ticketmaster”