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THEBOILERMAN
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1 minute ago, bexj said:

My sub has expired, where do I renew?  I just got a new card, so guessing that's why it didn't auto renew? 

@eFestivals @Crazyfool01

if it cant take payment from paypal it  doesn't renew.

 

rejoin here:

 

https://www.efestivals.co.uk/forums/store/category/1-ad-free-subscription/

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13 hours ago, Gnomicide said:

What's the best way to get a problem with gold sorted? I've messaged @eFestivalsbut no joy.

that's the best way,  no one else can sort it. only iggy has access to all parts to investigate your query.

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  • 2 months later...
  • 2 weeks later...

Gold membership appears to have failed to auto renew.

i got the email about it renewing but suddenly I’ve got ads everywhere and my profile just says member.

Can’t see any record of the payment going through on either of my bank cards so wonder if it wasn’t taken / failed.

tried emailing the webmaster email but yet to hear back. 
is there a better way to get hold of the top brass and get it resolved?

 

p.s if anyone is flirting with idea of going gold get stuck in. Great to support site and also BE GONE WITH YOU ADS! 

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5 minutes ago, internetjef said:

Gold membership appears to have failed to auto renew.

i got the email about it renewing but suddenly I’ve got ads everywhere and my profile just says member.

Can’t see any record of the payment going through on either of my bank cards so wonder if it wasn’t taken / failed.

tried emailing the webmaster email but yet to hear back. 
is there a better way to get hold of the top brass and get it resolved?

 

p.s if anyone is flirting with idea of going gold get stuck in. Great to support site and also BE GONE WITH YOU ADS! 

@eFestivals

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