internal server errors

[dotdash79]

I know you are still sorting things out but i keep on getting intermittent Internal server (500) errors, this is happening on a coupe of different networks I'm connecting on and different browsers.

Just though i would let you know as it's server response.

[Paul ™]

Same

[Crazyfool01]

Yeah same for everyone I think … it seems to take a couple of attempts often to access different pages within the forums sometimes I get the 500 error , sometimes the page just doesn’t load 

[Neil]

im getting it too, b8t i'm not sure what the fix is as the forums computer code is up to date.

[dotdash79]

I think it’s happening when you haven’t been active on the site for a while. 

[Neil]

21 hours ago, dotdash79 said:

I think it’s happening when you haven’t been active on the site for a while. 

no, its not that, its something not configured correctly.

[Neil]

apologies for the further problems, because rthere were a lot of recovered files from the last problem, the server disk filled up, its sorted now and hopefully things will run smoothly.

theres currently some reindexing of the databases happening, and also the daily backup -  which might make things a bit slower than normal. hopefully things will run smoothly when they've finished.

[dotdash79]

I have to say the the 500 errors aren’t happening as much. 

[Neil]

6 minutes ago, dotdash79 said:

I have to say the the 500 errors aren’t happening as much. 

have fixed a few problems.

[Neil]

these errors seem to have stopped now!

[JanieM28]

I’m sorry to ask a stupid question as I’m a bit late to the party but could someone point me to a post outlining what’s happening with the efestivals website? 
 

I gather there have been some problems but I don’t know why. Are there plans to bring it back in full or is it remaining as a forum-only site? It was always my go-to for festival news before the pandemic and I miss it.

[Crazyfool01]

ignore

Edited January 5, 2022 by crazyfool1

[Crazyfool01]

On 1/3/2022 at 5:48 PM, JanieM28 said:

I’m sorry to ask a stupid question as I’m a bit late to the party but could someone point me to a post outlining what’s happening with the efestivals website? 
 

I gather there have been some problems but I don’t know why. Are there plans to bring it back in full or is it remaining as a forum-only site? It was always my go-to for festival news before the pandemic and I miss it.

some of your questions are answered here

 

[Tuna]

I'm still getting 500 errors pretty frequently, btw. 

[Neil]

6 hours ago, Tuna said:

I'm still getting 500 errors pretty frequently, btw. 

yeah me too, will raise a ticket with the forum peeps a buit later(am busy today) to try and get it cured.

[Neil]

you could try using the 'default theme (via the theme link at the bottom of the page), it might give fewer errors.)

[Tuna]

Cool I'll give it a go. Not sure why it would do anything as it's a server comms error, but computers are weird. (I say this as I also got a few 504 server errors last night, so less generic than the 500s.)

[Neil]

1 hour ago, Tuna said:

Cool I'll give it a go. Not sure why it would do anything as it's a server comms error, but computers are weird. (I say this as I also got a few 504 server errors last night, so less generic than the 500s.)

some of the templates don't have all the same elements on the page.

[stuartbert two hats]

I updated the theme and tried several times over a couple of hours before this page would load.

[stuartbert two hats]

And it seems to be almost unusable at midnight. Sometimes it's more likely than not to get a 500 error. It's pretty bad at the moment to be honest, sorry 😞

 

[Neil]

1 minute ago, stuartbert two hats said:

And it seems to be almost unusable at midnight. Sometimes it's more likely than not to get a 500 error. It's pretty bad at the moment to be honest, sorry 😞

 

thanks for testing my theory.

[stuartbert two hats]

At the moment, I'm having to make a lot of page requests twice. It's pretty hard to quantify "a lot", but potentially up to half of page reloads fail on first attempt, they hang. Hit stop, reload page and you're in. Either way, the forums are pretty poorly at the moment.  I'm still on the default theme, but it seems to be behaving identically as far as I can tell.

[stuartbert two hats]

Actually, after having to refresh a few times to get to this post, I've been clicking around the site and it seems fine for the time being, just as good as before the big crash. I wonder if it's cache or session related, as it always seems to misbehave when I check it after a couple of hours.

I'll happily do any testing you can dream up.

[stuartbert two hats]

Although I have just had a couple of pages that needed to be loaded twice - both topics with new posts on them FWIW. So, not entirely as good as normal, but certainly acceptable.

However, it's that sluggishness after you've not been on for a bit which is a killer. 

[assorted]

Yes, coming to the site for the first time every day there is a considerable timeout for me. First request and sometimes multiple pages after (timeout, then error 500). It eventually behaves normally. Until the next day.