Where is the box office?

[TownesMR]

Had trouble finding out where the box office is actually located. I have an international ticket and am taking a National Express coach to the festival. Thanks!

[incident]

The one you need would be just outside Gate A - so next to the coach station.

[blutarsky]

2 hours ago, TownesMR said:

Had trouble finding out where the box office is actually located. I have an international ticket and am taking a National Express coach to the festival. Thanks!

If you have a coach ticket you’ll be given your festival ticket on the coach, so no need to collect at the box office whether you’re part of the international contingent or not. 

[mph]

I think it's only See tickets coaches have the tickets, not National Express

[TownesMR]

2 hours ago, incident said:

The one you need would be just outside Gate A - so next to the coach station.

Thanks!

[TownesMR]

23 minutes ago, blutarsky said:

If you have a coach ticket you’ll be given your festival ticket on the coach, so no need to collect at the box office whether you’re part of the international contingent or not. 

Not a coach ticket, just taking a National Express coach. Seems I can pick it up by Gate A

[blutarsky]

3 minutes ago, TownesMR said:

Not a coach ticket, just taking a National Express coach. Seems I can pick it up by Gate A

Sorry, misread your post and missed that bit. 

[guypjfreak]

On 5/11/2022 at 4:22 PM, TownesMR said:

Had trouble finding out where the box office is actually located. I have an international ticket and am taking a National Express coach to the festival. Thanks!

It's a box 

Literally.. If you blinked you'd walk by it 

[hallamboy]

If it's the same box office for everyone, my question is can you drive up to it? Because mine is an international ticket, I too need to pick it up but will be arriving with my campervan so I'll need somewhere to quickly park up.

[Crazyfool01]

3 hours ago, hallamboy said:

If it's the same box office for everyone, my question is can you drive up to it? Because mine is an international ticket, I too need to pick it up but will be arriving with my campervan so I'll need somewhere to quickly park up.

unknown at this point previously you couldn't drive up to it .... so somehow id prepare for that 

[StoneCircle]

4 hours ago, hallamboy said:

If it's the same box office for everyone, my question is can you drive up to it? Because mine is an international ticket, I too need to pick it up but will be arriving with my campervan so I'll need somewhere to quickly park up.

Drop an email to campervans@glastonburyfestivals.co.uk and see if they can arrange for you to collect your CV pass on arrival in the CV field and your tickets from the ticket enquiry office (metal box on the hill) in E21 campervan field. 🙂

[hallamboy]

On 5/18/2022 at 12:24 AM, StoneCircle said:

Drop an email to campervans@glastonburyfestivals.co.uk and see if they can arrange for you to collect your CV pass on arrival in the CV field and your tickets from the ticket enquiry office (metal box on the hill) in E21 campervan field. 🙂

I did drop See Tickets a line and they said that my CV pass and ticket will at the CV field to pick up. I very much hope this will be the case 😬

Of course the tickets for everyone in our party won’t be there and they will need to be picked up from near PGA. We’ll get there and get it sorted but it will require a bit of planning, getting over a few logistical hurdles and all will be good 🤞
 

[raku]

On 5/28/2022 at 7:04 AM, hallamboy said:

I did drop See Tickets a line and they said that my CV pass and ticket will at the CV field to pick up. I very much hope this will be the case 😬

Of course the tickets for everyone in our party won’t be there and they will need to be picked up from near PGA. We’ll get there and get it sorted but it will require a bit of planning, getting over a few logistical hurdles and all will be good 🤞
 

How did you contact See Tickets to get this reply? I've been trying to reach them on glastonbury@seetickets.com and https://www.seetickets.com/customerservice/contactus for a few weeks now with the exact same request (collecting ticket at the CV field instead of PGA) and they're not responding 😕

[hallamboy]

On 6/17/2022 at 8:15 PM, raku said:

How did you contact See Tickets to get this reply? I've been trying to reach them on glastonbury@seetickets.com and https://www.seetickets.com/customerservice/contactus for a few weeks now with the exact same request (collecting ticket at the CV field instead of PGA) and they're not responding 😕

I did get in touch through the email address, and with the festival, but their advice was very confusing and somewhat ridiculous. So, the person who booked the campervan, their ticket will be able to be picked up on the way into to the campervan fields (as per the most recent email). Everyone else needs to pick up from the box office at PGA. 
 

What hasn’t seemed to have been worked out is what happens if you arrive on Tuesday for the campervan fields and have people in your party who need to pick up their tickets from PGA as the box office at PGA first opens on Wednesday. Also, if you need to pick up tickets from PGA and are arriving in a campervan where to do you park to pick them up? I asked the festival that and the answer was ‘the stewards on the day will know’. I don’t want to be mean, but that sounds a little to me like no plan has been formed. If it had, then they’d be able to give clear instruction. 

I hope I’m wrong but the complexities of the international ticket pick up system seem to have not been completely thought through. 
 

I hope of course that it will be OK for the people are staying in campervans, who have to pick up their tickets on Wednesday, that they can stay overnight in the campervan fields and then pickup their tickets. It’s not like they can’t prove that they’ve bought a ticket. 

[vipie2000]

what ended up happening? did they let everyone stay in the campervan? i am currently facing the same issue i believe. 3 people coming from the US, i'm the campervan ticket booker and i can't figure out if the whole group's festival tickets will be at the campervan field waiting or if it will just be my campervan ticket and my festival ticket and i'll have to walk to PGA with my friends to pick up their festival tickets.

[tarw]

17 hours ago, vipie2000 said:

what ended up happening? did they let everyone stay in the campervan? i am currently facing the same issue i believe. 3 people coming from the US, i'm the campervan ticket booker and i can't figure out if the whole group's festival tickets will be at the campervan field waiting or if it will just be my campervan ticket and my festival ticket and i'll have to walk to PGA with my friends to pick up their festival tickets.

From what I can gather there will be no problem with your group staying in the campervan field on the Tuesday as it’s outside the festival fence. 
If you arrive Tuesday you can see if the rest of your group’s tickets are at the campervan fields and if not they will have to walk round to gate A in the morning to collect them. 
If you’re arriving on Wednesday then head for Bronze Gate and explain to them that you have to pick up tickets and they will sort you out for parking. Then head off to the campervan fields. 
I’ve never done campervan myself so maybe @StoneCircle can confirm 

[StoneCircle]

17 hours ago, vipie2000 said:

what ended up happening? did they let everyone stay in the campervan? i am currently facing the same issue i believe. 3 people coming from the US, i'm the campervan ticket booker and i can't figure out if the whole group's festival tickets will be at the campervan field waiting or if it will just be my campervan ticket and my festival ticket and i'll have to walk to PGA with my friends to pick up their festival tickets.

 

I would suggest that your friends arrive at Gate A on Wednesday not Tuesday as there isn't a safe way to walk to Gate A from the campervan fields. It's a country lane with heavy traffic and no pavement. They will have no issues joining you in the campervan fields on Wednesday once they have their tickets. 😊

[vipie2000]

30 minutes ago, StoneCircle said:

 

I would suggest that your friends arrive at Gate A on Wednesday not Tuesday as there isn't a safe way to walk to Gate A from the campervan fields. It's a country lane with heavy traffic and no pavement. They will have no issues joining you in the campervan fields on Wednesday once they have their tickets. 😊

 

i'm driving all of us in, so there isn't much we can do unless we arrive on wednesday together instead of tuesday. someone suggested there may be a way to park at bath and west temporarily and take some sort of shuttle bus to gate A, but i'm not sure how that would work.

[StoneCircle]

56 minutes ago, vipie2000 said:

 

i'm driving all of us in, so there isn't much we can do unless we arrive on wednesday together instead of tuesday. someone suggested there may be a way to park at bath and west temporarily and take some sort of shuttle bus to gate A, but i'm not sure how that would work.

 

You can't park at Bath and West it's a drop off and collection point only. I think you need assistance from the festival. 😊 https://www.glastonburyfestivals.co.uk/contact/festival-office/