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33 minutes ago, incident said:

 

In terms of agents capable of running the sale without the kind of issues seen previously, then that pretty much limits the options to Ticketmaster, AXS, See, or Eventim. Then the next tier would be Dice, Gigantic, Eventbrite, or TheTicketSellers but probably they'd all struggle nearly as much as Ticketline with something that big.

 

Everyone else is either a white label or offshoot for one of those, or far too small to be considered.

 

My gut feeling is that it'll be TheTicketSellers, and that it'll be painful again.

 

There's Kaboodle who seems to do a lot of festivals too. Not sure they do anything with Green Man level demand though.

 

The Ticketsellers will be painful if it is them, yes. Not sure what Green Man say to customers if they moved specifically for that reason and it happens again.

 

Buying festival tickets on Dice is painful, so hopefully not them. Nice app for buying concerts, but wildly unsuitable for events with loads of different ticket and camping options. 

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On 9/20/2024 at 10:46 PM, pedrogooch said:

 

There's Kaboodle who seems to do a lot of festivals too. Not sure they do anything with Green Man level demand though.

 

The Ticketsellers will be painful if it is them, yes. Not sure what Green Man say to customers if they moved specifically for that reason and it happens again.

 

Buying festival tickets on Dice is painful, so hopefully not them. Nice app for buying concerts, but wildly unsuitable for events with loads of different ticket and camping options. 

Kaboodle do Truck. And it was very easy to use...

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14 hours ago, SweepingTheNation said:

 

Firstly it hasn't even happened yet, but how do you know it's last minute? They haven't needed to sell any tickets for a year.

I'm piecing together scraps - that's why I use the word 'seem' rather than 'know' - maybe I should have added the classic 'to me' to my seems!  I know that I tried to find information on last years ticket sale and they had screenshots of what the process looks like (I don't know how far in advance that became available).  I know the ticket sale is intended to be in two days time and we're only getting told who the ticket seller is either today or tomorrow.  I know that they only shared 'ticket news' 5 days ago to say there'd be a new seller. 

 

I'm definitely not in the know, and I've not spotted anyone else expressing similar sentiments, but it seems to me like they are sorting out a fairly major part of the functioning of the festival in a very last minute kind of way...

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38 minutes ago, p.pete said:

I'm piecing together scraps - that's why I use the word 'seem' rather than 'know' - maybe I should have added the classic 'to me' to my seems!  I know that I tried to find information on last years ticket sale and they had screenshots of what the process looks like (I don't know how far in advance that became available).  I know the ticket sale is intended to be in two days time and we're only getting told who the ticket seller is either today or tomorrow.  I know that they only shared 'ticket news' 5 days ago to say there'd be a new seller. 

 

I'm definitely not in the know, and I've not spotted anyone else expressing similar sentiments, but it seems to me like they are sorting out a fairly major part of the functioning of the festival in a very last minute kind of way...

 

Not sure it's possible to read anything into the lack of public signs of activity, given that there's ultimately no need for the public to know until the sale is imminent.

 

The fact there's a new ticket agent is interesting for those of us who overthink these things far too much (obviously including myself in that), but for the overwhelming majority of customers they won't care or know the difference. Some of them may not even notice.

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1 hour ago, incident said:

 

Not sure it's possible to read anything into the lack of public signs of activity, given that there's ultimately no need for the public to know until the sale is imminent.

 

The fact there's a new ticket agent is interesting for those of us who overthink these things far too much (obviously including myself in that), but for the overwhelming majority of customers they won't care or know the difference. Some of them may not even notice.

As a festival that sells out quickly I'd assume that GM is more above the radar than most other festivals.  About a week ago, trying to be mildly organised, I was trying to look at what might help my chances on ticket day.  Having an account with ticketline seemed sensible - giving them my card details was the next step, but I'm only mildly organised so I thought that bit could wait a few days.  No harm that I can skip that bit now.

 

I definitely appreciate that there's a huge amount going on behind the scenes, and we don't need to know about most of it.  I also see them as being in the business of promotion though.  E.g. 'yay, we have a new beer supplier - in 3 months time when you're with us you'll now be able to enjoy X craft beer!!!', or the last minute (something's not gone to plan) version 'yay, we have a new beer supplier - next week when you're with us you'll now be able to enjoy Carlsberg! [and we're reducing options for you to bring your own]'.  Sure, we don't *need* to know who we're giving our money to in two days time yet.  But I would have thought that anything to do with ticket sales they'd be all over any opportunity for the promotion side of things, telling us about any improvements and benefits (if it's not being botched).  

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Hmm. Just looked at Green Man's Privacy page and it says they work with "ticket agents such as Ticketline and Dice". Have they worked with Dice before? If not, I suspect they're the new ticket agent.

 

Dice is a lovely app for buying concert tickets with, but it's awful for festivals. It doesn't seem built for it. Plus whenever there's a really busy show, like Fred Again... at Ally Pally, it does seem to go a bit wrong. Plus you need to download an app to buy a ticket, which is a bit intrusive for me.

 

But fingers crossed it all works as it should. Hopefully an upgrade.

 

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14 minutes ago, pedrogooch said:

I was way off! Never even heard of Ticketsellers. Assume it's software built to handle demand? Fingers crossed its easy on Friday anyway.

They do a few festivals and a bunch of other live event things. They're not huge so it'll be interesting to see as this is probably going to be the most concentrated demand they've handled yet for anything.

 

As others have said, I'm glad it's not Dice - who I think are awkward to use even though they're genuinely independent. I'd privately speculated on Skiddle, who are very up-front with displaying what's ticket and what's fees, and cover quite a lot of festivals. 

 

And FYI it's Saturday, not Friday.

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1 hour ago, GrumpyRaver said:

Trying for tickets for first time this year… can anyone help with some advice on whether the car park is worth the extra money, compared with Park and Ride? Is P&R a pain in the arse?

I've done park and ride the last couple of years - I think its actually better - you miss the traffic leaving the car park on the last day

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5 hours ago, GrumpyRaver said:

Trying for tickets for first time this year… can anyone help with some advice on whether the car park is worth the extra money, compared with Park and Ride? Is P&R a pain in the arse?

Its worth it if you are doing settlers; but probably not if just camping for the festival itself.

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