Ads with Gold Membership

[oldbird]

My gold membership renewed on 15/04/23 but I am seeing ads. Help please?

[Neil]

6 minutes ago, oldbird said:

My gold membership renewed on 15/04/23 but I am seeing ads. Help please?

i'm having a look at this for you.

[Neil]

I've had a look and it seems that the system didn't join up as it should have done (happens occasionally)

so i've suggested a way to fix things with iggy (the new efests owner) and if he says yes i'll do that so you're fixed.

[oldbird]

Thanks Neill 

[DareToDibble]

I was seeing adverts again earlier so wasn’t sure if my gold had expired.

I’ve just paid the £18 again but can you double check I haven’t got 2 Gold subscriptions running at the same time please?

Thanks.

[Neil]

3 hours ago, oldbird said:

My gold membership renewed on 15/04/23 but I am seeing ads. Help please?

've just done a dummy transaction to make sure all the bits are properly set, and you are now a gold member again, and shouldn't see ads (if you are seeing ads, go to the bottom of the page, click on 'theme' and then select the 'gold' skin).

[Neil]

1 hour ago, DareToDibble said:

I was seeing adverts again earlier so wasn’t sure if my gold had expired.

I’ve just paid the £18 again but can you double check I haven’t got 2 Gold subscriptions running at the same time please?

Thanks.

in May 2021 you did have two subscription running but just one now.

[oldbird]

14 hours ago, Neil said:

've just done a dummy transaction to make sure all the bits are properly set, and you are now a gold member again, and shouldn't see ads (if you are seeing ads, go to the bottom of the page, click on 'theme' and then select the 'gold' skin).

I can't see "theme' at the bottom of the page! Sorry if I'm being dim!

[Neil]

12 minutes ago, oldbird said:

I can't see "theme' at the bottom of the page! Sorry if I'm being dim!

it might be hidden behind an ad:

Theme 

 

Privacy Policy

 

Contact Us

 

Privacy Settings

[oldbird]

1 hour ago, Neil said:

it might be hidden behind an ad:

Theme 

 

Privacy Policy

 

Contact Us

 

Privacy Settings

I only have the last three with the twitter bird above 

[Neil]

2 hours ago, oldbird said:

I only have the last three with the twitter bird above 

not sure why theme is not available to you.

 

anyway, i've changed the skin for you and you should now be ad-free 🙂 

[oldbird]

Still got adverts, I've signed out and in on all devices. My profile doesn't show Gold member. Cold this be the problem?

[Neil]

21 minutes ago, oldbird said:

Still got adverts, I've signed out and in on all devices. My profile doesn't show Gold member. Cold this be the problem?

your profile did say gold member after i put the transaction thru, cos i checked. and now its gone that'll be the problem. i'll take a look and try to sort it.

[Neil]

it expired your gold membership, like the time was up, i'll get it all corrected for you now

[Neil]

31 minutes ago, oldbird said:

Still got adverts, I've signed out and in on all devices. My profile doesn't show Gold member. Cold this be the problem?

should all be sorted now, apologies for the problem.

[oldbird]

6 minutes ago, Neil said:

it expired your gold membership, like the time was up, i'll get it all corrected for you now

Yay! You've fixed it, and I can now see theme at the bottommof the page!

 

1 minute ago, Neil said:

should all be sorted now, apologies for the problem.

Thanks, enjoy your weekend 😁

[Neil]

5 hours ago, oldbird said:

Yay! You've fixed it, and I can now see theme at the bottommof the page!

 

Thanks, enjoy your weekend 😁

You too

[DareToDibble]

On 6/2/2023 at 8:10 PM, Neil said:

in May 2021 you did have two subscription running but just one now.

No idea how I did that.

Thanks Neil.

[Neil]

3 minutes ago, DareToDibble said:

No idea how I did that.

Thanks Neil.

lots of people have done that, cos when they've got the renewal email, they've bought another subscription instead.

[bexj]

Hi Neil, can you have a look at mine too please?  My gold membership renews tomorrow I think, but I've got ads everywhere.  I can't see a Theme button/link either. 

Thanks 😁

[DareToDibble]

22 hours ago, Neil said:

lots of people have done that, cos when they've got the renewal email, they've bought another subscription instead.

Think that’s exactly what I did actually! 

[Gnomicide]

Hi

I'm having the same issue. Paid on 11th April but then got a new invoice and started getting ads. I've sent more details in a PM, could someone take a look please?

Cheers.

[bexj]

11 hours ago, Gnomicide said:

Hi

I'm having the same issue. Paid on 11th April but then got a new invoice and started getting ads. I've sent more details in a PM, could someone take a look please?

Cheers.

Did you get a reply from your pm? 

[Gnomicide]

10 minutes ago, bexj said:

Did you get a reply from your pm? 

Not yet.

[Gnomicide]

On 6/5/2023 at 9:28 AM, Gnomicide said:

Hi

I'm having the same issue. Paid on 11th April but then got a new invoice and started getting ads. I've sent more details in a PM, could someone take a look please?

Cheers.

Hi @eFestivals, @Neil Could you take a look at this for me please. I'm still seeing ads.

Thanks