Sorry to hear about what happened to you. If you want to contact them and write as much as you would like, here's their email - help@glastonburyfestivals.co.uk
To be fair, we laughed it off in the end, it's Glastonbury there's no point in getting arsy.
Its the fact she just threw the receipts away then denied ever having them that flabbergasted us. dread to think what would have happened if we didn't them back.
You can only have up to 500 characters and there isn’t a specific dropdown for complaints.
i haven’t actually seen that policy before so perhaps it’s my own fault as they weren’t in the original container but I did have the prescription. But I’ve been coming for 14 years and never had any issues before. It was more the manner in it happened too.
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