Accessibility CV accessibility upgrade & wheelchair in resales.

[carlosj]

Hi, we didn't get tickets this month so will try in April. Does anyone know if there have been places in the accessibility areas available at the resales, or CV East Quiet? Likewise, have the electric wheelchairs been available then too?

 

We don't mind parking in CV East because I'd get there early enough to be in the top field, but we need a chair (and charging point), viewing platform pass and wristbands to access the shortcuts. Ideally, we need to then upgrade the ticket to get into the space at top of the HOD by the Eavis friends' area.

 

I've emailed the accessibility team, but wanted to hear real experiences too.

 

Thanks.

[guypjfreak]

Youll be lucky to have a space in spring ground although you never know..you can always ask Claire..

But as for your platform passes etc you just need to Go to the disabled bit in yellow card parking and you'll will get everything there..

You'll get all short cuts and everything.. how that they have opened and New field for campervan etc making much more Room your night be good to go for camping And everything,,

Good luck in resale 

[StoneCircle]

6 hours ago, carlosj said:

Hi, we didn't get tickets this month so will try in April. Does anyone know if there have been places in the accessibility areas available at the resales, or CV East Quiet? Likewise, have the electric wheelchairs been available then too?

 

We don't mind parking in CV East because I'd get there early enough to be in the top field, but we need a chair (and charging point), viewing platform pass and wristbands to access the shortcuts. Ideally, we need to then upgrade the ticket to get into the space at top of the HOD by the Eavis friends' area.

 

I've emailed the accessibility team, but wanted to hear real experiences too.

 

Thanks.

 

To get into that part of E21 it's no longer a case of being early, you have to have E21 Forward Accessible Campervan Field accreditation on your windscreen and be on the list. Security to enter this field was very much stepped up in 2023 and it followed in the same way this year.

 

There is a charging marquee in E21, so a solution perhaps is to get an E21 Quiet Fields Pass and one of the group could take the scooter to be charged after the person who is using it is back at their van? There were a few resales this year of campervan tickets.

 

There is usually already a waiting list for both Wicket Ground and E21 Forward Accessible Campervan Field before the resale. You will be very lucky in getting a space in either Wicket or E21 unless it is different this year to previous ones. But then again who knows what it will be like with the changes made to the ticket sales process.

 

If you want to take a chance with a mobility scooter and hire one before the resale, there is a small cancellation fee if you don't get tickets. They too are usually sold out by the resale.

 

I recently wrote the post below about applying for the Accessible Facilities which you may find useful. Happy to answer any further questions.

 

Good luck! 🍀 

 

On 11/9/2024 at 3:44 PM, StoneCircle said:

Glastonbury Festival provides excellent facilities for people with recognised accessible needs, including a complimentary Personal Assistant (PA) ticket for those who couldn’t attend the festival without the support of someone else. However they are unable to offer these facilities to temporary injuries - this includes broken bones, dodgy knees, bad backs and pregnancy etc…. 

 

Anyone wanting to use any of the Accessible Facilities must have a valid Nimbus Access Card which costs £15 for 3 years membership. This is valid for many other venues and attractions. If you don't want to shell out for a Nimbus Card there is a Digital Glastonbury Pass which is free. Without either of these your application can't be processed, even for car parking. Click here for  the application forms and to register to use the Accessible Facilities 

 

I do highly recommend getting the Nimbus Access Card. My PA has accompanied me to many venues for free or with a modest booking fee. 

 

There is a dedicated campsite called Spring Ground near the Woodsies Main (John Peel) Stage. Apply to use the Accessible Facilities as soon as you get tickets and the Accessible Team will send you the application form when it becomes available, this is usually in the New Year. 

 

If you are taking a live in vehicle you can apply to pitch in Willow Ground, this is opposite Spring Ground. You will need to provide medical evidence as to why you are unable to camp should you need to take a live in vehicle. Pitches are subject to space so as above apply as soon as possible if you are fortunate in getting tickets. 

 

There is also E21 Forward Campervan Site, as long as you can manage a rather steep hill jokingly named “The Hill of Death”. This is just outside Gate C. You need to have purchased an East Campervan Pass to pitch here and also have a Nimbus Card/Glastonbury Pass to apply. These passes are usually sold a few weeks after the main ticket sale. As with Willow Ground will also need to provide medical evidence as to why you are unable to camp if you need to take a live in vehicle. Both Willow Ground and E21 Forward Campervan can only provide space for campervan and caravans under 8 metres in length, if over you will have to go in the Bath & West Showground site.

 

There is lots of information on the Glastonbury Festival Website, and if you are trying for tickets I suggest you read this prior to buying a ticket. For example, if you buy a coach ticket, both you and your PA (If applicable) must take the coach. You also need to book a seat for your PA at the same time as booking your Combined Coach and Festival ticket. This also applies to any children aged 12 and under including babies in your group. Also remember you can’t buy a Campervan Pass if you have a coach ticket.

 

When buying tickets, if in any doubt (for example you don't have Nimbus application approval yet) buy a ticket for your PA. This will be refunded less the cancellation fee if your PA application is successful, as long as it's cancelled by the deadline which is usually in May.

 

The new system of using Nimbus to process all accessible customers' medical evidence was introduced for this year's festival and is a lot stricter than in previous years. A GP’s letter is no longer accepted as evidence.

 

If you need to use any of the Accessible Facilities. I recommend that you read the sections relevant to you in the link below. 

 

This is broken down into different sections and covers  Access Ticket Information  Ticket Information Continued  Combined Coach Tickets  Registering for Access Facilities   Personal Assistant (PA)  Accessible Campsite  Campervan & Caravan Spaces  Sensory Calm Space Deaf Customers  Onsite Access Facilities  Site Layout and Distances  Access Map  Wheelchair Hire  Temporary Impairments   Blind/Visually Impaired Customers  BSL Version for Blind/Visually Impaired Customers  Travel & Arrival   Accessibility for Crew, Artists & Volunteers.

 

Please feel free to ask if you have any questions. I have been using the Accessible Facilities since 2011. Always in our caravan in either E21 and Spring Ground. I have also volunteered with Oxfam in 2022 and worked in the Spring Ground Accessible Arrivals Marquee. 😊

 

 

 

 

Edited November 24 by StoneCircle

[carlosj]

1 hour ago, StoneCircle said:

 

To get into that part of E21 it's no longer a case of being early, you have to have E21 Forward Accessible Campervan Field accreditation on your windscreen and be on the list. Security to enter this field was very much stepped up in 2023 and it followed in the same way this year.

 

There is a charging marquee in E21, so a solution perhaps is to get an E21 Quiet Fields Pass and one of the group could take the scooter to be charged after the person who is using it is back at their van? There were a few resales this year of campervan tickets.

 

There is usually already a waiting list for both Wicket Ground and E21 Forward Accessible Campervan Field before the resale. You will be very lucky in getting a space in either Wicket or E21 unless it is different this year to previous ones. But then again who knows what it will be like with the changes made to the ticket sales process.

 

If you want to take a chance with a mobility scooter and hire one before the resale, there is a small cancellation fee if you don't get tickets. They too are usually sold out by the resale.

 

I recently wrote the post below about applying for the Accessible Facilities which you may find useful. Happy to answer any further questions.

 

Good luck! 🍀 

 

 

 

Thanks for this. Sorry, I didn't express myself well, I meant it's getting early access to the first CV field beyond the accessibility area, where the long drops are. I know we'll need the extra voucher for other field.

 

How do we hire a motorscooter without having a ticket and therefore not getting the access pack with the contact details in please? I didn't think I'd get that without having tickets and proofs of disability. Hiring that is my main concern. How do we get the wristband to gain access to the shortcuts too? And, sorry, it's late (UK) so I've not read your earlier post yet, but will do tomorrow (especially if you've written on this already).

[StoneCircle]

11 minutes ago, carlosj said:

 

Thanks for this. Sorry, I didn't express myself well, I meant it's getting early access to the first CV field beyond the accessibility area, where the long drops are. I know we'll need the extra voucher for other field.

 

How do we hire a motorscooter without having a ticket and therefore not getting the access pack with the contact details in please? I didn't think I'd get that without having tickets and proofs of disability. Hiring that is my main concern. How do we get the wristband to gain access to the shortcuts too? And, sorry, it's late (UK) so I've not read your earlier post yet, but will do tomorrow (especially if you've written on this already).

 

If you are looking to get into E20 then my charging suggestion should be fine. 

 

Mobility Scooters are from https://www.eventmobility.org.uk/index.php?route=product/search&search=glastonbury they went on sale in December last year but it's usually February. You contact them directly, and unless anything changes proof of disability isn't needed, but they have to be collected and returned to Spring Ground Accessible campsite. Keep an eye on that link for them being released! Having a scooter has transformed my festival.

 

Shortcuts are dependent on proof of mobility when applying for the Nimbus card or pass, full information on this is in the link I posted. 

 

I got friends to get me an East Campervan Quiet Pass in 2016 when I was without tickets. I eventually won them via this forum in May, 4 weeks before the festival, phew! 😂

[carlosj]

8 hours ago, StoneCircle said:

 

If you are looking to get into E20 then my charging suggestion should be fine. 

 

Mobility Scooters are from https://www.eventmobility.org.uk/index.php?route=product/search&search=glastonbury they went on sale in December last year but it's usually February. You contact them directly, and unless anything changes proof of disability isn't needed, but they have to be collected and returned to Spring Ground Accessible campsite. Keep an eye on that link for them being released! Having a scooter has transformed my festival.

 

Shortcuts are dependent on proof of mobility when applying for the Nimbus card or pass, full information on this is in the link I posted. 

 

I got friends to get me an East Campervan Quiet Pass in 2016 when I was without tickets. I eventually won them via this forum in May, 4 weeks before the festival, phew! 😂

 

I bet that was a relief getting tickets, I remember that happening. Re getting in with the CVE ticket, did they come on site with you, or could they swap it over you? I thought the latter wasn't possible unless you were all within the same deposit group? Thanks.

[StoneCircle]

3 hours ago, carlosj said:

 

I bet that was a relief getting tickets, I remember that happening. Re getting in with the CVE ticket, did they come on site with you, or could they swap it over you? I thought the latter wasn't possible unless you were all within the same deposit group? Thanks.

 

It was such a relief! We all stayed at the same campsite pre festival and convoyed in together. I think it was the first time the CVE ticket was linked to the festival ticket so we took precautions. I have been to every festival since and never shown my festival ticket on entry, just my CVE pass. 😊

[carlosj]

Event Mobility have just opened their Glastonbury booking page for scooters.

[StoneCircle]

1 hour ago, carlosj said:

Event Mobility have just opened their Glastonbury booking page for scooters.

Thanks for the heads up! Wrong date for Wednesday though, I have dropped them an email. 

 

Update - Correct dates now showing. 

Edited 1 hour ago by StoneCircle