Taken payment but then refused Photo

[The Badger Bites Back]

Hi

A friend of mine has made her full payment after having her deposit accepted. Only now have they come back and said that the Photo is not acceptable. Has anyone else had this problem?? If so can they help?? If not does anyone know of a number she can ring?? Tried see tickets and they just said they have nothing to do with the photos.........

Please Help

Thank You

[glastonbury2008]

Hi

A friend of mine has made her full payment after having her deposit accepted. Only now have they come back and said that the Photo is not acceptable. Has anyone else had this problem?? If so can they help?? If not does anyone know of a number she can ring?? Tried see tickets and they just said they have nothing to do with the photos.........

Please Help

Thank You

[mikeb]

Hi

A friend of mine has made her full payment after having her deposit accepted. Only now have they come back and said that the Photo is not acceptable.

Edited January 6, 2009 by mikeb

[The Badger Bites Back]

I will advise my friend to re-register, but the thing was that she did register and was allocated a registration number, does this not signify the acceptance of the photo?? She used this registration number to obtain a reserved ticket for £50 which was all fine, it was only after they had excepted the money for the full ticket that the problem was flagged up!!!

What is the Glasto number for See ??

[Ed O Briens Cat]

Hi guys sorry to hijack this thread a little but I have a random ticket question ! I paid for both mine and my girlfriends deposit at the same point, will it matter if I pay the rest of mine now and she does hers at a later date?

Bit of a random one I know

[darrenbha]

i think in terms of paying your balance now and hers later it will just separate the order so their will be an additional postage fee added but it is possible to do this

[darrenbha]

In fact copied from the official site

If you booked more than one ticket, you have the option either to pay the balance for all the tickets you booked or alternatively, each person you booked for can pay their balance individually. Balance payments can be made from additional cards at a later date, however each ticket for which the balance is settled separately will then be processed as a single booking and will therefore be subject to £4.50 postage per individual transaction. For example, six tickets paid in full on one card will only be charged £4.50 postage; whereas if the balance payments are made separately each ticket will incur an individual postage charge.

[Ed O Briens Cat]

Cheers for that Darren.

[darrenbha]

I half knew the answer anyway and wanted to double check for myself as my mate can't now cover his til the 31st and i can't face leaving it til the last minute so wanted to split our booking.