Death in the family and we can't go

[beckstrous]

My father in law died this evening, so my husband and I can't (and would not want to) go to Glastonbury. On the back of the tickets it says no refunds after a certain date in May, but I am hoping that as these are rather exceptional circumstances, someone will take pity on us and allow a refund. We are not looking to sell the tickets on at a profit or anything like that but it is a hell of a lot of money, and with the whole personalised tickets thing, we can't even sell them on at face value.

If anyone knows of anybody I can contact at the festival (I'm guessing See Tickets will not be that helpful) I would be so grateful.

Thanks in advance if anyone can help and take pity on us...I don't really know how the paperwork of a death happens, but I am sure we can prove that this is true if need be.

[kloot]

Very sorry to hear that - I think http://www.glastonburyfestivals.co.uk/cont...estival-office/ would be your best place to call.

[Rufus Gwertigan]

My father in law died this evening, so my husband and I can't (and would not want to) go to Glastonbury. On the back of the tickets it says no refunds after a certain date in May, but I am hoping that as these are rather exceptional circumstances, someone will take pity on us and allow a refund. We are not looking to sell the tickets on at a profit or anything like that but it is a hell of a lot of money, and with the whole personalised tickets thing, we can't even sell them on at face value.

If anyone knows of anybody I can contact at the festival (I'm guessing See Tickets will not be that helpful) I would be so grateful.

Thanks in advance if anyone can help and take pity on us...I don't really know how the paperwork of a death happens, but I am sure we can prove that this is true if need be.

Edited June 19, 2009 by Rufus Gwertigan

[Conrax]

I don't know anyone you can contact but im sure someone will know.

But i do just want to say that im sorry about this awful news that nobody wants to go through. I recently lost a friend back last month and i was pretty shocked and sad at the time but to be honest how it happen was his own fault but still makes it sad.

I hope you do find someone to contact and they do see that this is exceptional circumstances and let you refund your ticket.

[abu hamster]

Sorry to hear that my thoughts go out to you and yours at this sad time.

Were you in the camperfield? if so you have kind of booked accomadation and thus if you have it tyou may have some joy with travel insurance.

All the best!

[StoneCircle]

Sorry to hear your sad news, hope you get a refund under the circumstances. Here is another e-mail for you to try:

office@glastonburyfestivals.co.uk

Good luck!

[Glasto Mart]

Sorry to hear of your loss.

We had a similar thing happen to us this year too. One of our party that's going this year has had to pull out at the last minute as his best mate died suddenly 2 weeks ago.

He contacted SeeTickets and they pretty much said that the bottom line is there is no refunds.

[beckstrous]

Thanks everyone for your kind words and advice - doesn't sound hopeful, but we'll give the festival office a try and see what happens.

Thanks too for the tips about insurance - sadly we didn't take it out (you just don't think really - must be honest, I did not even know you could get it as we bought our tickets over the phone) ... and we were just going to be normal campers, so I guess the thing about travel insurance would not apply.

[themuel]

The very best of luck to you I hope that it gets sorted.

[BonnetBird]

I am so so sorry about what has happened to you.

I don't know if it will help you at all but in 2007 a friend of mine lost both his kneecaps in a rugby incident and it was through gentle persistence they got their money back.

Although I am sure that at this time, worrying about tickets and money seems rather trivial...

I hope whatever happens that you are ok x

[Redwinevino]

Would like to think this is "Above and beyond" which they must have some give for? I hope so anyway as you say its a hell of a lot of money to write off,

Thought's are with you and your family at this diffcult time

Edited June 20, 2009 by Redwinevino

[strudders]

My sincerest thoughts are with you both at this time.

I hope you can get the ticket issue resolved.

Regards

Struds

[Rufus Gwertigan]

Would like to think this is "Above and beyond" which they must have some give for? I hope so anyway as you say its a hell of a lot of money to write off,

Thought's are with you and your family at this diffcult time

Edited June 20, 2009 by Rufus Gwertigan

[Joshuwarr]

Sad to hear of your loss but hope you're both back next year to celebrate the life of your father in law in a happy, positive way. x

[Detective McNulty]

I will raise a plastic cup of cider for this fallen soldier.

[WildChildRockChick]

Im very sorry to hear your news. I think the office rather than seetickets are your best hope, good luck and best wishes to you and your family.

X

[Laura_Babs]

Really sorry for your loss. I know how devastating it can be and it is awful having to think about the practical things like refunds at a time like this also. Thinking of you!