Tickets stolen in post!

[dEUS]

Yep my tickets have got stolen in the post! Well one has, and another one has had the end torn off and stapled back on. Meaning only 3 people can now go out of 5. Which in my case is really bad.

I know you can't be that careful when it comes to this,but i hope this doesnt happen to anyone else. I also bought my tickets from ticketline.

Anyone think i can get more?

[joshwava]

Ohh shittt =/ surely as this is via recorded delivery they can track it back through the system and see where it was handled?

[dEUS]

Ohh shittt =/ surely as this is via recorded delivery they can track it back through the system and see where it was handled?

[joshwava]

hello@vfestival.com

Worth a try emailing them

[Skizz]

Not sure. Ticketline's policy is no refund or replacements for tikcets damaged or stolen unless V Festival organisers themselves (no idea who they are, or where to contact them) agree to give us replacements which i cant see happening.

[joshwava]

From http://www.vfestival.com/parks/page/camping-at-hylands

Please take care of the wristband/s at all times, they cannot, under any circumstances, be replaced if lost, stolen (even with proof of purchase), damaged or destroyed. Wristbands are not transferable and are personal to you. Treat them as you would the £152.50 you've paid for it/them!

Edited August 14, 2009 by joshwava

[dEUS]

From http://www.vfestival.com/parks/page/camping-at-hylands

Please take care of the wristband/s at all times, they cannot, under any circumstances, be replaced if lost, stolen (even with proof of purchase), damaged or destroyed. Wristbands are not transferable and are personal to you. Treat them as you would the £152.50 you've paid for it/them!

[joshwava]

I know what your trying to say, but i feel this is the agents fault not mine. Anyway, good news! The agent has said that the ticket with stump ripped off is fine and have also said they'll replace my ticket if they find it's their fault after investigating it.

[Kevrig]

Good luck dude!

[Angelis]

From http://www.vfestival.com/parks/page/camping-at-hylands

Please take care of the wristband/s at all times, they cannot, under any circumstances, be replaced if lost, stolen (even with proof of purchase), damaged or destroyed. Wristbands are not transferable and are personal to you. Treat them as you would the £152.50 you've paid for it/them!

[joshwava]

Yes and thats once you have received them, you pay for special delivery for the extra security. until the tickets are signed for then its the sellers responsibility

[rachwest73]

Good point

[Flaminglippy]

Good luck with contacting V themselves...!

I sent them an email on Tuesday and haven't heard a thing back!!

Edited August 14, 2009 by Flaminglippy

[indie-rocknroll]

The tickets are the responsibility of the agents until they are safely in your hand, un touched, un damaged and in one piece.