sjc0102 Posted August 18, 2009 Report Share Posted August 18, 2009 Just got both my wristbands in the post. One is already done up, the other the clasp is broken! Trouble is and yes I know, I got them from Seatwave! What can i do? Quote Link to comment Share on other sites More sharing options...
Angelis Posted August 18, 2009 Report Share Posted August 18, 2009 I should imagine there will be a place at the festival you can take your broken/already done wristbands on the friday as this seems to be quite a big problem especially as from what ive heard the packaging is just an envelope Quote Link to comment Share on other sites More sharing options...
Skizz Posted August 18, 2009 Report Share Posted August 18, 2009 Just got both my wristbands in the post. One is already done up, the other the clasp is broken! Trouble is and yes I know, I got them from Seatwave! What can i do? Quote Link to comment Share on other sites More sharing options...
sjc0102 Posted August 18, 2009 Report Share Posted August 18, 2009 Cheers guys, even order confirmation from Seatwave????? Will this be enough as it isn't one of the ticket distributers that they recommend (obviously!!). Quote Link to comment Share on other sites More sharing options...
mfeltham Posted August 18, 2009 Report Share Posted August 18, 2009 (edited) I would get onto seatwave and request the booking from the seller to be 100% sure. That way they cant argue when you go and have it replaced. They should be able to provide the original booking reference surely? And looking at the comission/fees seatwave charge I would definately expect them to help you out the thieving gits. Edited August 18, 2009 by mfeltham Quote Link to comment Share on other sites More sharing options...
sjc0102 Posted August 18, 2009 Report Share Posted August 18, 2009 I would get onto seatwave and request the booking from the seller to be 100% sure. That way they cant argue when you go and have it replaced. They should be able to provide the original booking reference surely? Quote Link to comment Share on other sites More sharing options...
Skizz Posted August 18, 2009 Report Share Posted August 18, 2009 Cheers guys, even order confirmation from Seatwave????? Will this be enough as it isn't one of the ticket distributers that they recommend (obviously!!). Quote Link to comment Share on other sites More sharing options...
sjc0102 Posted August 18, 2009 Report Share Posted August 18, 2009 Gate 1 with ID and order confirmation, apparently they replace them there. Quote Link to comment Share on other sites More sharing options...
Flaminglippy Posted August 18, 2009 Report Share Posted August 18, 2009 Cheers guys, even order confirmation from Seatwave????? Will this be enough as it isn't one of the ticket distributers that they recommend (obviously!!). Quote Link to comment Share on other sites More sharing options...
richietal Posted August 18, 2009 Report Share Posted August 18, 2009 I read on another thread tho that someone was told that if wristbands were broken they were null and void!!!! Quote Link to comment Share on other sites More sharing options...
sjc0102 Posted August 18, 2009 Report Share Posted August 18, 2009 Would assume you'd be ok as Seatwave are advertised on the Virgin Media website Quote Link to comment Share on other sites More sharing options...
sjc0102 Posted August 18, 2009 Report Share Posted August 18, 2009 right, got the full receipt from the guy and he got from Ticketmaster. So I called them up and gave them his reference number. They said the same as you Skizz, you go to Gate 1 and they will exhange, he said you don't even need confirmation just the wristband and they will change it. But best to take confirmation just in case. anyone that has problems and got tickets from Ticketmaster on the day you can call 02071952360. I can FINALLY chill now and really start to look forward to this weekend woo hoo. Bring it on. Quote Link to comment Share on other sites More sharing options...
mfeltham Posted August 18, 2009 Report Share Posted August 18, 2009 right, got the full receipt from the guy and he got from Ticketmaster. So I called them up and gave them his reference number. They said the same as you Skizz, you go to Gate 1 and they will exhange, he said you don't even need confirmation just the wristband and they will change it. But best to take confirmation just in case. anyone that has problems and got tickets from Ticketmaster on the day you can call 02071952360. I can FINALLY chill now and really start to look forward to this weekend woo hoo. Bring it on. Quote Link to comment Share on other sites More sharing options...
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