Seetickets Cancellation Insurance

[MJMilz14]

When I got my Reading ticket in the pre-sale in september I accidently left the cancelation insurance ticked and paid for it. Just wondered if anyone knew when I would have to cancel by the claim my money back?

FYI this isn't a "im cancelling because the leaked lineup is so terrible" thread, it's just I'm not going to bother if I have to go alone this year, so i'm waiting to see which of my friends get tickets.

I know I could probably ebay it or whatever, but i'm not really into touting, may as well just get my money back if I have to.

[SOAD]

As far as I know the cancellation isurance only covers things like illness and things like that

[danielET]

" Once purchased, tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed (significant changes being a change of headline act (concerts only), venue or show time).

In the event of the cancellation of an event by the organiser/promoter (ie a cancellation due to circumstances beyond See's control), See will only refund the face value of the ticket. See will use best endeavours to contact purchasers either by phone, email or in writing (using the details provided at the time of ordering) and advise them to return the tickets. Please note, however, it is the customer's responsibility to check whether the event is going ahead at the scheduled date, time and venue, and See cannot guarantee that they will inform the customer of any changes to the event date, time or venue. "

You can't cancel the tickets.

[MJMilz14]

[quote name='SOAD' time

stamp='1300722373' post='3532595']

As far as I know the cancellation isurance only covers things like illness and things like that

[mrtourette]

You are covered if you are unable to attend the entire event because of:

* unexpected disruption to the public transport network that directly affects your passage to the event. This cover only applies if you were unaware of the disruption at the time of leaving home, to attend the event.

* death, accident, or illness happening you, your immediate family or any person(s) due to attend the event with you which occurs in the period between the purchase date of the ticket and the commencement of the event.

* mechanical breakdown, accident, fire or theft en route of the private vehicle taking you to the event.

* jury service which you were unaware of at the time of booking the ticket(s) .

* burglary or fire at your residence discovered during the 48 hours prior to the event which prevents you from attending the event.

* you being summoned to appear at court proceedings as a witness that you were unaware of at the time of booking the ticket(s) which prevents you from attending the event.

We will pay

* the purchase price of the ticket(s) or package(s) up to a maximum of ?300 for any one ticket or package including booking fee.

Conditions

a) you must make all necessary arrangements to arrive at the event on time.

you must not be aware of any material fact, matter or circumstance, at the time Ticketplan Protection is purchased, which may give rise to a claim.

c) you must take all reasonable precautions to prevent or reduce any claim.

d) Unless we agree otherwise:

i) the language of the document and all communications relating to it will be English; and

ii) all aspects of the document, including negotiation and performance, are subject to English law and the decisions of English courts.

We will not pay:

a) for illness, symptoms of which normally accompany pregnancy (including multiple pregnancy) which are of a minor and/or temporary nature (such as morning sickness and fatigue) which do not represent a medical hazard to mother or baby, including a combination of minor symptoms.

for illness or death of you or an immediate family member resulting from a medical condition that is awaiting or undergoing investigation, treatment or awaiting surgery or for previously diagnosed medical conditions where the regime of regular controlling medication has been altered within the two months prior to the date of the booking and is the sole reason for non attendance of the event.

c) for tickets or packages where you can obtain a refund or part refund.

d) for any unused part or parts of the package, where you cannot return all tickets or vouchers forming part of the package.

e) if you cannot provide evidence of the unused tickets when making a claim.

f) for cancellation, abandonment, postponement, curtailment or relocation in whole or in part of the event.

g) if you decide not to attend the event other than for a reason covered by this insurance.

h) for disruption of the public transport network which is public knowledge prior to travelling to the event or where warning or notification has been given prior to you travelling to attend the event.

i) for any amounts that you can recover from any other insurance, guarantee, warranty or indemnity or any other source.

j) for travelling or associated expenses (unless travel costs are included as part of the total ticket or package cost), or any loss other than the purchase price, including booking fee, of the ticket or package.

k) due to your failure to allow sufficient time to travel to the event.

l) any claim resulting from the act of War, terrorism, invasion, hostilities (whether war is declared or not), civil war, rebellion, revolution or taking part in a riot or civil commotion.

m) any claim where you carry out an illegal act which prevents you from attending the event.

[MJMilz14]

How lame. Cheers for the help though.

Might have a ticket for sale later then

[mrtourette]

I paid for this by accident as well, I thought it would be easier to get your money back. Not that I would this time around, but it's nice to know that it's a load of shit.

[MJMilz14]

I paid for this by accident as well, I thought it would be easier to get your money back. Not that I would this time around, but it's nice to know that it's a load of shit.

[mrtourette]

Yeah it's already selected and you have to de-select it. Very sneaky.

[Jacklw25]

How can I sell my tickets then seeing as they won't arrive until a week before the event?

[mrtourette]

Just make sure you send it recorded delivery guaranteed next day to whoever agrees to buy it.

[jump]

Probably worth warning anyone buying tickets tonight about this then, especially considering it'l be a lot more rushed tonight.

The "buy cancelleation insurance" option was already ticked and right down the bottom of a page in quite small writing. I suspect some people have brought it and don't even know if they have it.

What a total con though. They will give you your money back if your house burns down? Gee thanks, £200 will make it all better

[leebyron]

If you wanna cancel just phone Seetickets and ask, they always just do it regardless of what they say. I've cancelled countless tickets with them before without a problem.