Registration hasn't gone through...

[BagpussSeesAllThings]

Hey there, so for various reasons one of my friends decided yesterday they'd like to try to come to Glastonbury and registered a few hours before the registration closed. So far they haven't had any email confirmation or an email to approve their photo so we've emailed Glastonbury who replied saying "Thanks for your email, we can’t see any valid registrations on the system for you unfortunately. Best wishes, Glastonbury Festival".

 

Does anyone have any experience with this and know whether it's just not been processed yet or my friend is screwed (and if it's the latter whether a friendly email would do any good)?

Thanks in advance!

 

tl;dr - Haven't had a reply to glasto registration, do what? 

[H.M.V]

Sounds like your friend won't be going to Glastonbury unfortunately if the window has closed. It can sometimes take a few days and a few goes to get your picture approved for registration. Sorry. 

[BagpussSeesAllThings]

1 hour ago, H.M.V said:

Sounds like your friend won't be going to Glastonbury unfortunately if the window has closed. It can sometimes take a few days and a few goes to get your picture approved for registration. Sorry. 

Eeek, that sucks, I'll break the bad news!

 

Thanks! 

[matt2007]

Should have pulled thieir finger out!

 

[Slugworth]

48 minutes ago, matt2007 said:

Should have pulled thieir finger out!

 

This. It amazes me how much people 'want' to go yet how little they do to prepare.

[Rubber Soldier]

It's unlikely to have been approved unfortunately. When you send your details off an actual person has to verify them, as far as I know. 

[Upside down frowner]

Did you follow all the rules? Picture with nothing in the background etc

 

it could well be too late

[Walter Sobchak]

wrong thread

Edited April 21, 2017 by Walter Sobchak

[saintfletch]

It could be that it has just not been approved yet. A mate had to re register at the last minute in 2013 as his original reg was linked to an old work email and he didn't have the number written down. It was tight but it did go through just in time. I think I am right in saying that registrations are not closed, they just can't guarantee they will go through in time for the resale, especially if there is a problem with the photo.