Tickets , Tips and Tricks

[clarkete]

2 hours ago, EamerRed said:

I'm not trying to cause a feud here, no need for the aggression. A network engineer above agrees with my logic. I've read parsonjack's test regarding the load balancer sending you to different servers, which is 100% exactly how it will be working at SeeTickets, but I'm not sure I agree on the conclusion. Great though the test is and is far more than I've done, and he/she clearly knows more than me! That doesn't mean I can't point out perceived flaws in the logic and if they can show me where I'm wrong then that's even better.

Another thing to throw into the mix is the fact that anecdotal evidence suggests those tethering from mobile networks have had more success. This goes against the logic that the more devices at a single IP address = less of a chance, as absolutely loads of people will be sharing the same IP in this scenario.

I'd say we all are 100% in agreement in multiple devices on as many different Internet connections as possible seems to be the safest route. I.e. laptop on home network + different laptop on work network + different laptop tethering from mobile, etc.

Fact is, none of us have a facking clue!

Hey, that was my friendly bedside manner  

I balked at the use of the term assumption, as I've read about his testing on a number of occassions, which is detailed in here and other threads and I think what he's done and shared has been very helpful.

 

Yes, it may not logically be what many of us expect to happen, hence I'm always interested in other people's findings although the sad truth is that on occasion what we've learned from one year can be entirely upended for the next year by them changing something.  We rarely get to know what, just that our successful methods from previous years become invalid.

I don't doubt anyone's technical credentials, even though I've worked with plenty of network engineers you wouldn't trust to *insert suggestion here*, but they have been greatly outnumbered by the good ones  

[discgoesmic]

21 minutes ago, pentura said:

Also, another question regarding the 10 minute lockout on registrations - I could be reading too much into this but the Glastonbury Ticket Info page states;

"Please note, your registration numbers will be locked for up to 10 minutes if your details are entered incorrectly, an attempt to book is already held against your registration number, or your 5 minutes on the booking page ends."

So lets say there is only one group of people trying. If one person gets through to the payment page and another gets to the registration page shortly after and enters the reg. numbers before payment is complete, does this mean all those reg. numbers are locked? Or is there a prompt when the reg. numbers are entered saying they are already in use? 

I believe on the first screen you'll be told when the reg number is already in use. In this case you have to remove it as quickly as possible and only enter those who still need a ticket. If anything it would only lock out the single reg number.

[dondo]

Question re using any auto refresh add ons etc. (for Chrome)

What happens when (saying when to be positive) you move from the busy page to the enter reg details etc will it stop auto refreshing or do you have to turn it off yourself.  I don't want to be on the ticket page and then it auto refreshes and I go back to sorry it's busy?

[parsonjack]

4 hours ago, EamerRed said:

The problem with your posts in the last couple of pages mate is that you're assuming that the connections are throttled by IP in some way. Just because multiple devices come from the same IP don't necessarily mean they will have the same treatment regarding refreshing. In fact I'd argue they probably won't! Imagine what it's like in larger buildings with multiple occupants sharing the same Internet, or people in an office all trying for tickets? There's no way there's only room for one of them purely because they're sharing the same IP.

I'd imagine it would be throttled by session. Which would mean multiple tabs on the same browser are useless but multiple (different) browsers aren't. Much in the same way as if you're logged into Facebook on Firefox, if you open a new tab, you'll still be logged in in the same session. But then if you open up Chrome and login, that would be a different session. Incognito would also count as a different session.

So I'd (personally) change your answers to 'Yes, multiple browsers could be worth it, Yes and Yes'.

I am a web developer, but of course I've only skim-read so if there is anything that has piped up suggesting I'm wrong I'll happily back down.

Hi there....could be some validity in the session theory, but for sure the hits are counted against IP as hammering F5 from a single browser session now can prove.  With respect to large communities using the same IP I think this is catered for by session cookies distributing requests across an (unknown) number of application servers - thereby minimising the likelihood of 2 devices on same IP having their hits cumulatively counted.  So, given that, there is some risk that the more devices you have on same IP the greater the risk of them being directed to the same app server and having their hits cumulatively counted.  My advice really is based upon avoiding the risk by splitting each device to a different IP connection where possible.

At the end of the day it's all down to luck, but also trying to maximise your opportunities. 

[parsonjack]

4 hours ago, Lycra said:

We've all been so good over the last month or so giving out advice pm improving your ticket chances but today I'm feeling ? Maybe it's time to promote using 5 devices or more on the same wifi/IP address, all auto-refeshing every 0.5sec. That may improve our own chances ?

You're a bad man ?

But I like your style....

[Avalon_Fields]

Deja Vu all over again! 

I followed this discussion last year, cometh the hour, it all fell apart and I just hammered the PC. I'm hopeless.

[bloom92]

Why is pressing F5 preferred over pressing the refresh button near the address bar? Is F5 faster? 
 

I’ll be using a Mac. 

[JoshuaSimmonds]

As its SeeTickets can we use PayPal to pay?? Would be a lot easier for our group to just share a Paypal login.

[northernringo]

8 minutes ago, JoshuaSimmonds said:

As its SeeTickets can we use PayPal to pay?? Would be a lot easier for our group to just share a Paypal login.

Debit or credit card only.

https://www.glastonburyfestivals.co.uk/full-2020-ticket-info/

[Dreamingofsunnydays]

On 9/26/2019 at 11:56 AM, northernringo said:

Worth bearing in mind too that you don't want to refesh too quickly either as they have technology tracking the refresh rate. If you keep it less than 60 in a minute you should be ok.

This is more applicable if you change device mind you, as it is easy to get carried away refreshing on a keyboard.

What about using a 4g router?

Edited October 2, 2019 by Dreamingofsunnydays

[JSmurphy]

1 hour ago, RaphPH said:

Is the only way to do it to sign up to a paid extension on Chrome? No way to just edit something in Control Panel?

Hmm, I'm not sure about that - is it asking you to pay? I've set mine up for free no problem.

[pentura]

1 hour ago, discgoesmic said:

I believe on the first screen you'll be told when the reg number is already in use. In this case you have to remove it as quickly as possible and only enter those who still need a ticket. If anything it would only lock out the single reg number.

That answers that then. The wording on the Ticket Info page leave it open to interpretation. Doesn't specify if the whole group or just whatever already used reg's are locked out. 

[hfuhruhurr]

1 hour ago, Kashkin said:

Based on my experience from last year (when the 10 minute lock also existed, even though everyone is talking about it like it's new). One person had got through and submitted payment but it timed out and never completed the transaction. Subsequently, someone else trying to enter the same registrations at the first page got a message saying the registrations were unavailable. 

So there is a danger that if the payment gateway you're directed to dies (like mine in 2017), then the reg. nos are locked out for 10 minutes and there is nothing you or anyone else can do?

[Mackem]

47 minutes ago, bloom92 said:

Why is pressing F5 preferred over pressing the refresh button near the address bar? Is F5 faster? 
 

I’ll be using a Mac. 

I'm on a mac too so you'll know that F5 is not an option for us! I'm on a long running streak - managed to get tickets every year since the superfence made it a challenge - and I always refresh by keeping cmd pressed down with my thumb and tapping R with my index finger  to refresh. I'm not suggesting this is makes any difference, but I find it an intuitive way to judge when to refresh.

[DareToDibble]

43 minutes ago, hfuhruhurr said:

So there is a danger that if the payment gateway you're directed to dies (like mine in 2017), then the reg. nos are locked out for 10 minutes and there is nothing you or anyone else can do?

This is for sure my biggest fear. I never got lucky enough to even see a payment screen last year but lost out as the payment screen died as @vintagelaureate was trying to secure tickets for me. 
 

This year that would mean not only do I not have tickets but also that I won’t be able to secures any for a 10 minute window should anyone else in my group get through.

Terrifying thought.

[MEGATRONICMEATWAGON]

3 hours ago, pentura said:

The one I got for Chrome is called Auto Refresh and looks like;

 

The Firefox one is called Tab Auto Refresh and looks like;

 

Both seem to work well. Note that in Chrome the Auto Refresh has to be turned on for each tab. On Firefox Tab Auto Refresh works on all tabs once the add-on is switched on

Thanks for the headsup on the refresh extensions, just had a quick question about it, if the page loads correctly, will it stop refreshing, or do I need to keep checking that manually? My fear is if I get through and then it automatically refreshes... bare in mind my tech knowledge is woeful...

[evannn]

Quick Q: PCs at my office use wired internet connections, does that mean that they each have seperate IPs?

i.e. is there a risk of getting locked out if my colleagues are also trying for tickets?

 

[discgoesmic]

14 minutes ago, evannn said:

Quick Q: PCs at my office use wired internet connections, does that mean that they each have seperate IPs?

i.e. is there a risk of getting locked out if my colleagues are also trying for tickets?

 

They will have separate internal IPs but not public ones (which is what SeeTickets have visible). It's possible that your machines could have separate public IPs depending on network configuration (e.g. VPN, DMZ, etc) but it's difficult to know without being an IT guy.

I'm an IT Engineer also, although some of the guys here seem to have more specialist networking knowledge ?

Edited October 2, 2019 by discgoesmic

[a6l6e6x]

Is glastonbury just full of IT geniuses these days?

[pentura]

27 minutes ago, MEGATRONICMEATWAGON said:

Thanks for the headsup on the refresh extensions, just had a quick question about it, if the page loads correctly, will it stop refreshing, or do I need to keep checking that manually? My fear is if I get through and then it automatically refreshes... bare in mind my tech knowledge is woeful...

My tech knowledge is woeful too! Got a basic grasp on some things and even at that it's only limited!

To answer your question, I think the auto refresh extensions will continue to refresh the tab even if you get past the holding page, so it should be set at a long enough interval that you can turn it off before it refreshes.

There were questions on here though about if you get to the registration page and your auto-refresh kicks in, will it go back to the start or will you still be on the registration page. I think that's yet to be answered. Plus, as people have said / discovered previously, once you get a registration page once, then it's usually quite easy to get back onto it. Presumably because of the cache / cookies or whatever little gremlins are in the computer that make things work...

Edited October 2, 2019 by pentura

[pentura]

6 minutes ago, discgoesmic said:

VPN, DMZ, etc

I think I smoked that once....not fun

[Chrisp1986]

Would it be better to try at home on virgin media fibre or at work (a pharmacy where no one else will be in the building).

[evannn]

5 minutes ago, discgoesmic said:

They will have separate internal IPs but not public ones (which is what SeeTickets have visible). It's possible that your machines could have separate public IPs depending on network configuration (e.g. VPN, DMZ, etc) but it's difficult to know without being an IT guy.

I'm an IT Engineer also, although some of the guys here seem to have more specialist networking knowledge ?

Thanks!

[nicknoxx]

For those using Auto refresh on Chrome, there's a plugin called Auto Refresh Plus which can be made to stop when a keyword appears or disappears.  I've set mine to stop when it sees "Buy Tickets"

[tj95]

when refreshing, are people using F5 or Shift + F5 for a hard refresh?