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Only refresh when the all tickets allocated message appears. Refreshing when you are waiting in the queue will bump you to the end of the queue. in a previous sale the payment page froze when I put in details and I hit the back button and it restarted. I’d be scared to do that now. 

With the info they've given, I can do ya a blank one

Haha I remember! 

Are we supposed to refresh on payment page or are we avoiding pressing refresh the entire process?

Bit of mime, bit of throat. Sure she'll find a spot.   My problem with a Cher spot is the knowledge that at least half-an-hour will be spent telling you how great she is.   Which, when you get to that point in your career with a need to pad, fair enough. But it's an absolute momentum killer.