I didn't drop my winning ticket back into the pile. The festival took my winning ticket and threw it back because they have the demand. The system kicked me back into the registration numbers entry and locked my registrations.
Why not allow another payment attempt? I have several cards, why couldn't I use a different one?
Checking and double checking the details will not always solve the issue. All of my information was actually correct. What was incorrect was my old address for the card which I forgot to change through the card issuer.
Bottom line you go through a stressful moment and you are a human, you can make mistakes. The festival is intolerant to mistakes and that is strange for a festival that claims to actually care.
Just check and double check all your details pre sale so they’re correct. Simple solution really. If you put the details in wrong its tough really. You’ve not won tickets to the raffle, you’ve picked a winning ticket and dropped it back into the pile at that point.