Why are they so strict about transferring tickets?

[philipsteak]

17 hours ago, Cleetus said:

They should make offloading tickets easier in this day and age. 

Cut off this early is a bit harsh and inconvenient. If its due to printing tickets with your face on them, well that's a problem they have created. Really no reason why this cant be digitized now. Sent to a secure app on your phone plus email etc.

Ticketmaster resale is pretty good. If you sell it goes up immediately. Face value. You don't get paid until after the gig.

Would mean resale tickets popping up randomly on the website right up to the festival which would be handy if you're in the hunt for them. 

If digitized it solves the issue.

 

 

 

Not everyone has a smartphone. Not everyone who has a smartphone wants to take it to a festival.

Also, my experience of working festivals during COVID when punters needed to show the NHS app makes me a bit wary of this sort of thing. Mostly fine but a significant minority managed to fuck it up which, while technically their fault became, by virtue of me being the representative of the festival stood in front of them, my fault.

Also also, being harsh, do GFL need to change anything? For what they want the current system works fine and it's not like it's impacting sales.

[goonerben]

21 minutes ago, duke88 said:

Exactly, I've never had any thoughts about giving my season ticket at Luton to someone else if I can't go. And there's no rules to say I can't do that. 

Actually there are - it is illegal to (re)sell a football ticket in the UK, without the written consent of the issuer (usually the home club).   

Now in practice, there is a fair bit of grey between what is and isn't acceptable.  For example if we are going to a game together, I buy seats for both of us in one transaction, then you transfer me money for yours - have I "sold" a ticket in that case?  If our 2 tickets are linked to our 2 memberships, then that is OK - but if you can no longer go and I rope in Johnny Random to come with me - that is definitely against the rules at most clubs.

So the rules exist and are pretty clear - it's just that most clubs don't enforce them, most of the time. 

Surprise surprise, demand for Arsenal tickets has increased this past year - so they are starting to randomly enforce lots of this stuff.  If the rest of this month pans out as you likely hope it will, expect lots of this nonsense next season....

[Neil]

17 minutes ago, anditmakesmesmile said:

How different is friend a to friend b? I have personal experience of three instances where people have used other people's tickets. Two just walked straight through.  The other was a very good friend (aged 53) who literally gave his ticket away to a stranger in his mid-twenties. The guy was turned away at his first attempt. But allowed to keep the ticket. Went round to a different gate and got let in. 

so as you're happy to undermine the anti-touting measures i guess you'd be happy if you didn't get a sniff of a ticket cos touts are getting them all..?

[Cleetus]

25 minutes ago, philipsteak said:

Not everyone has a smartphone. Not everyone who has a smartphone wants to take it to a festival.

Also, my experience of working festivals during COVID when punters needed to show the NHS app makes me a bit wary of this sort of thing. Mostly fine but a significant minority managed to fuck it up which, while technically their fault became, by virtue of me being the representative of the festival stood in front of them, my fault.

Also also, being harsh, do GFL need to change anything? For what they want the current system works fine and it's not like it's impacting sales.

 

Its going to happen eventually, surely?

Just because the current system works doesn't mean it cant be improved. 

Sending all of these tickets by post for example. Kind of at odds with all the carbon footprint green stuff they preach.

For me it would be progress, and the not everyone has a smart phone argument is kind of weak in 2023 and given the audience. It should never hold things back.

Maybe even offer it as a option. E ticket being cheaper as no postage, printing costs etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[anditmakesmesmile]

29 minutes ago, Neil said:

so as you're happy to undermine the anti-touting measures i guess you'd be happy if you didn't get a sniff of a ticket cos touts are getting them all..?

A fair point, and, yes, i am totally against touting. But in this particular case person A found out he was unable to go a fortnight before. He wouldnt have got a refund. Person B was happy to make the journey and take the train home again if it didnt work out. No money exchanged hands. The two people had met a small party the week before. Shouldnt have happened. Somehow it worked. 

[duke88]

1 hour ago, goonerben said:

Actually there are - it is illegal to (re)sell a football ticket in the UK, without the written consent of the issuer (usually the home club).   

Now in practice, there is a fair bit of grey between what is and isn't acceptable.  For example if we are going to a game together, I buy seats for both of us in one transaction, then you transfer me money for yours - have I "sold" a ticket in that case?  If our 2 tickets are linked to our 2 memberships, then that is OK - but if you can no longer go and I rope in Johnny Random to come with me - that is definitely against the rules at most clubs.

So the rules exist and are pretty clear - it's just that most clubs don't enforce them, most of the time. 

Surprise surprise, demand for Arsenal tickets has increased this past year - so they are starting to randomly enforce lots of this stuff.  If the rest of this month pans out as you likely hope it will, expect lots of this nonsense next season....

Yeah, I hadn't thought about it like that.

Yes, it will be ridiculous getting tickets next season if we go up, given our capacity. Had a waiting list on season tickets for the last few years anyway. Desperately need that new ground!

[dotdash79]

49 minutes ago, Cleetus said:

Sending all of these tickets by post for example. Kind of at odds with all the carbon footprint green stuff they preach.

a posted letter has the carbon footprint of 29g.

The servers needed to support digital tickets will be a lot higher, especially the requirements for these tickets

[angelin]

Well I’ve just spent an hour peeling stickers off cider bottles with my useless fingers. Two of the codes had already been taken which is annoying as I’d ordered direct from them. Friend A has given her ticket back Friend B is gutted she can’t go.  I am too she lives near me and was happy to take me door to door and do all the carrying etc as well as support me so it is a bummer. And yes I know loads of us are in the same boat but there must be a way to do it amongst small groups. We had the chance to fiddle the system by using the ticket but we wouldn’t.

[Neil]

1 hour ago, anditmakesmesmile said:

A fair point, and, yes, i am totally against touting. But in this particular case person A found out he was unable to go a fortnight before. He wouldnt have got a refund. Person B was happy to make the journey and take the train home again if it didnt work out. No money exchanged hands. The two people had met a small party the week before. Shouldnt have happened. Somehow it worked. 

the current system isn't infallible but it has succeeded at keeping the touts out.

[clarkete]

2 hours ago, Cleetus said:

 

Its going to happen eventually, surely?

Just because the current system works doesn't mean it cant be improved. 

Sending all of these tickets by post for example. Kind of at odds with all the carbon footprint green stuff they preach.

For me it would be progress, and the not everyone has a smart phone argument is kind of weak in 2023 and given the audience. It should never hold things back.

Maybe even offer it as a option. E ticket being cheaper as no postage, printing costs etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Not everyone wants to take a device to a party which could cost a grand.  If they do they can leave it in the car or lock up and just keep their ticket. 

Simple. 

Price of printing and posting tickets is nowt compared to the alternatives. 

[DeanoL]

1 hour ago, anditmakesmesmile said:

A fair point, and, yes, i am totally against touting. But in this particular case person A found out he was unable to go a fortnight before. He wouldnt have got a refund. Person B was happy to make the journey and take the train home again if it didnt work out. No money exchanged hands. The two people had met a small party the week before. Shouldnt have happened. Somehow it worked. 

It works because there's a chance it won't work. Which sounds weird, but that's what stops most of the touting. People are willing to pay £700 for a Glasto ticket. They're not willing to pay £700 for a chance at a Glasto ticket. At least, not in any significant numbers.

36 minutes ago, angelin said:

And yes I know loads of us are in the same boat but there must be a way to do it amongst small groups. 

There isn't, because there's fundamentally no way to know if your "small group" are actually mates or just people you met online by posting a message saying "hey, have a Glasto ticket I can't use, £700 for anyone who wants it".

Actually, let me rephrase. There's no desirable way you could do that. If you had a pervasive ID system and social credit and all that like in China, you could do it. Because there's a way to find out exactly who people talked to when, when they first met and so on. But that's a high price!

2 hours ago, Cleetus said:

 

Its going to happen eventually, surely?

Eventually yeah, but at the moment the infrastructure isn't there to reliably do that on such a wide scale so far away from civilization!

[Superscally]

21 hours ago, Cleetus said:

With your face on the app??

 

20 hours ago, duke88 said:

You have to inform the club that you are giving your season ticket to a friend? That's ridiculous! It's your season ticket, you should be able to do what you want with it!

Liverpool is worse. You have to give a list of the only people you will give the ticket to at the start of the season and they have to be registered with the club. Touts get around it by using burner phones.

[Cleetus]

1 hour ago, clarkete said:

Not everyone wants to take a device to a party which could cost a grand.  If they do they can leave it in the car or lock up and just keep their ticket. 

Simple. 

Price of printing and posting tickets is nowt compared to the alternatives. 

Come on pal. 

Its clearly going to happen at some point.

Paper tickets along with paper money are done.

Out of all the hoops you have to jump through just to gain entry at this thing, lack of smart phone wont be the one that fucks it up for you. 

[clarkete]

1 hour ago, Cleetus said:

Come on pal. 

Its clearly going to happen at some point.

Paper tickets along with paper money are done.

Out of all the hoops you have to jump through just to gain entry at this thing, lack of smart phone wont be the one that fucks it up for you. 

I've used this system for 38 years and unlike you I'm happy with it 😉