Access Denied

[dulcificum]

So what was the deal with this? I got through the queue pretty quickly then was met with a brick wall stuck behind this for 15 mins. Refreshing just gave a different reference number.

 

Eventually it stopped and I got through to choosing coach times but then got "all tickets allocated" with sporadic options to choose other cities for 30 mins.

 

Why did I get the access denied and how can I avoid it next time?

[dulcificum]

Nobody else got this after getting through the queue?

[TigerTom]

I had this and had to reload the last page as one of my reg numbers wasn't correct, ended up getting through again with no issue.

[Helsbels]

4 hours ago, dulcificum said:

So what was the deal with this? I got through the queue pretty quickly then was met with a brick wall stuck behind this for 15 mins. Refreshing just gave a different reference number.

 

Eventually it stopped and I got through to choosing coach times but then got "all tickets allocated" with sporadic options to choose other cities for 30 mins.

 

Why did I get the access denied and how can I avoid it next time?

Did you have more than one browser open?

[dulcificum]

19 hours ago, Helsbels said:

Did you have more than one browser open?

Had 1 chrome tab and 1 firefox tab on 1 IP. It stopped after a while though.

Edited 1 hour ago by dulcificum

[dulcificum]

19 hours ago, TigerTom said:

I had this and had to reload the last page as one of my reg numbers wasn't correct, ended up getting through again with no issue.

How long did it last?

[secondhandsausagedog]

ahh that's devastating,  looks like you were fine on the queue-it/akamai side but when you actually got through to seetickets it didn't like something. Do you get any errors when browsing see tickets at all?

Edited 1 hour ago by secondhandsausagedog

[Alvoram]

29 minutes ago, secondhandsausagedog said:

ahh that's devastating,  looks like you were fine on the queue-it/akamai side but when you actually got through to seetickets it didn't like something. Do you get any errors when browsing see tickets at all?

Look at the error message, Akamai did not like something... Edgesuite.net is Akamai security.

My guess is that they do some of their checks after the queue, and whilst you think you're ok in the queue, you could be wasting your time as you may get rejected after anyway...