Access Denied

[Ricci's Special Kebabs]

On 11/14/2024 at 6:56 PM, dulcificum said:

So what was the deal with this? I got through the queue pretty quickly then was met with a brick wall stuck behind this for 15 mins. Refreshing just gave a different reference number.

 

Eventually it stopped and I got through to choosing coach times but then got "all tickets allocated" with sporadic options to choose other cities for 30 mins.

 

Why did I get the access denied and how can I avoid it next time?

Just a querk, everyone I know who had this eventually got through (including me)

[dulcificum]

6 hours ago, Ricci's Special Kebabs said:

Just a querk, everyone I know who had this eventually got through (including me)

Strangely this happened again on main sale for me today. Lasted about 3 mins then got through and paid.

 

When it happened on Thursday it lasted 15+ mins and cost me tickets.

[gordong]

Did anyone else get a “rejected queue number” error? Got through about 9:20am and immediately go hit with this. 
 

Luckily my mate was battling an ultimately successful attempt with a timing out payment page. 
 

I’m just wondering what the hell happened with this error. 

 

[MilkyJoe]

12 hours ago, phillyfaddle said:

2 of my group had that error at payment stage. They knew to click back, then resubmit and the payments were then processed fine. Wonder how many got caught out by this glitch? 

Yep, one of our team had exactly the same. Unfortunately no amount of backs or refreshes got rid of it. 

[Pilgrim S]

I had two devices going at the start but closed one down when I could see the other progressing up the queue. I got the access denied but did one refresh and was through.