Email confirmation

[Barneym]

Hi all, I was sorted on Thursday but someone we know got my wife a ticket today but she hasn’t received the email, just a screenshot and we can’t seem to find confirmation anywhere. Is there a way to check?

[Aragorn]

Lots of us in the same boat dude. Trust the process i guess. The lead booker should be able to see the order on seetickets using order reference and postcode

 

[CrystalPalace]

Just got ours just now. They are in the post 

[emmaroid]

Our group of 6 have only just received our confirmation emails - a full 12 hours after we booked the tickets!!!

[Boris]

Ours took at least 10 hours

[MilkyJoe]

Last year a lot of emails didn't arrive until the following day. If the money has left your account you should be fine. 

 

If the lead booker has an account with See then they can log on and view "my orders" and it should be on there. 

[Aragorn]

Yep still nothing here lol

[Someoni]

Just had ours through. We got our tickets a minute before the sold out went up

[sparkyswitch]

Still waiting here, got tickets at 9.25.

[tickleyt]

still waiting, cant bear another day of this ffs

[Lucy92]

Finally got ours late last night 

[Moobles]

Mine arrived late last night.

[Aragorn]

My lead booker had confirmation last night at midnight

 

Should all people the lead booker booked for get confirmation aswell?

 

In April does the lead booker have to pay everyone's balance or do you pay it yourself individually?

 

I haven't bought main sale for awhile, seems slightly different these days 

[Ricci's Special Kebabs]

12 minutes ago, Aragorn said:

My lead booker had confirmation last night at midnight

 

Should all people the lead booker booked for get confirmation aswell?

 

In April does the lead booker have to pay everyone's balance or do you pay it yourself individually?

 

I haven't bought main sale for awhile, seems slightly different these days 

 

You pay your own balance 

[phillyfaddle]

46 minutes ago, Aragorn said:

My lead booker had confirmation last night at midnight

 

Should all people the lead booker booked for get confirmation aswell?

Yes, everyone gets their individual confirmation email too. I got mine before my lead booker got our group’s. Someone else in our group 2 got their email 10 mins before their lead booker got theirs.
 

Come April, everyone can pay their own balances individually. Ticket then gets sent to that individual. Or the lead booker can pay some/all balances - in which case the tickets they paid for get sent to their address.

 

Hope that helps 😊

[GhostOfMaurice]

Mine arrived fairly quickly, but every second was painful 

[tickleyt]

Just now, GhostOfMaurice said:

Mine arrived fairly quickly, but every second was painful 

I'm so jealous, I think I've checked my emails about 200 times over the past 23hrs and 37 minutes, desperate to get the confirmation so I can just relax

[VickyS]

24 hours…

no email!

[The Clearest Blue]

I just want my email, panicking abit now!

[MBoT]

That customer service/see ticket link worked for us. Requested resend confirmation and got it in like 30 secs. 

https://glastonbury.seetickets.com/customerservice

[Aragorn]

Only works for lead booker post code and order reference for me at mo. Doesn't show my individual order 

[JustWantMyEmail]

Still waiting for email today.... Losing confidence as we can't see the booking on seetickets account but we've got booking ref and payment has been taken. How worried should we be lol

[Zen Dog]

24 minutes ago, JustWantMyEmail said:

Still waiting for email today.... Losing confidence as we can't see the booking on seetickets account but we've got booking ref and payment has been taken. How worried should we be lol

You may need to click import orders on the lead bookers account to see it.

 

I wasn’t the lead booker and could not see it once I had clicked import.

 

I had a minor panic on the order checking site as it wasn’t recognising the numbers I entered.

 

I got there by entering the order reference number, plus the postcode of the card holder who paid for the ticket.

 

This sent an email to the person who ordered the tickets with a confirmation of the registrations bought for.

 

Link here: https://www.seetickets.com/customerservice

Edited 2 hours ago by Zen Dog

[Aragorn]

@Zen Dog are you saying get the lead booker to import orders and then the people who they booked for should be able to see their booking?

[clasher]

2 hours ago, Aragorn said:

In April does the lead booker have to pay everyone's balance or do you pay it yourself individually?

 

I haven't bought main sale for awhile, seems slightly different these days 

 

The lead booker can pay for everyone and gets all the tickets sent to him. Or anyone can pay for themselves, but that means paying the 10-pounds-something postage and packing fee for every transaction.