Email confirmation

[Zen Dog]

43 minutes ago, Aragorn said:

@Zen Dog are you saying get the lead booker to import orders and then the people who they booked for should be able to see their booking?

@Aragorn so if the lead booker was to log into their See Tickets account > My Account > Orders, they can then click to import the order and that will show everyone’s order, but only on the lead bookers account.

 

As a non lead booker, I was able to do the following alternative method though:

 

https://www.seetickets.com/customerservice?aff=efestivals
 

Enter the order reference number (if you have a screenshot / photo from the booking confirmed page, it’s that number) and the postcode of the person who paid (in my case, this was different from the lead booker as we had to use another card).

 

It then took me through to this screen:

 

An email was sent from See to the lead bookers address with a list of all of the reg numbers ordered for.

 

We checked out at 9:25 and didn’t get our email until 10pm last night. I have had years where it’s come days later though so don’t worry!

 

 

[Aragorn]

Thank you - I have seen the lead bookers confirm email - we are all on there.  Just was hoping to get individual confirmation at some point 😄

[phillyfaddle]

1 hour ago, JustWantMyEmail said:

Still waiting for email today.... Losing confidence as we can't see the booking on seetickets account but we've got booking ref and payment has been taken. How worried should we be lol

Not worried at all, honestly. 
 

We couldn’t see the booking for group 2 on See’s site. Confirmation emails arrived eventually but we still couldn’t see the booking on See’s site. 

 

If you don’t receive anything by the end of today, contact Customer Service. 

[phillyfaddle]

4 minutes ago, Aragorn said:

Thank you - I have seen the lead bookers confirm email - we are all on there.  Just was hoping to get individual confirmation at some point 😄

You should get one. Stating the obvious, but have you checked Junk? 

[Aragorn]

12 minutes ago, phillyfaddle said:

Not worried at all, honestly. 
 

We couldn’t see the booking for group 2 on See’s site. Confirmation emails arrived eventually but we still couldn’t see the booking on See’s site. 

 

If you don’t receive anything by the end of today, contact Customer Service. 

 

without a valid order - its almost impossible to see how you contact Seetickets - I cannot find an email address anywhere

[dougal1]

Our lead booker received confirmation but we haven't received individual emails which I'm desperate for!

[Mr. B]

2 minutes ago, dougal1 said:

Our lead booker received confirmation but we haven't received individual emails which I'm desperate for!

Me neither! Seems to be the case for many, so I'm not too worried

[GlastoEls]

46 minutes ago, Aragorn said:

 

without a valid order - its almost impossible to see how you contact Seetickets - I cannot find an email address anywhere

glastonbury@seetickets.com