How I would fix the ticket system

[gooner1990]

1 minute ago, gfa said:

Removing deposits will only benefit regulars / organised people.

 

I would love it but there's clear issues as said.

 

It will impact diversity, skew the festival older among other things.

 

Its unreasonable to expect people to save up that much money for the deposit overtime I think. If they want to remove deposits they should add Klarna I think (which is also silly).

 

From my perspective, most people who attend are already organised, multiple social media accounts from radio x to BBC list out articles saying what you need to do to have a good chance to get tickets.

 

To me there's no difference in saving to pay for the ticket in total or with a balance - what the balance attracts is more people who might just wing a chance for a ticket if they aren't that invested.

 

When I was younger I used to save for festivals all year round, and put a little away each month to help the burden of the full amount when it was due.

[gfa]

Just now, gooner1990 said:

 

From my perspective, most people who attend are already organised, multiple social media accounts from radio x to BBC list out articles saying what you need to do to have a good chance to get tickets.

 

To me there's no difference in saving to pay for the ticket in total or with a balance - what the balance attracts is more people who might just wing a chance for a ticket if they aren't that invested.

 

When I was younger I used to save for festivals all year round, and put a little away each month to help the burden of the full amount when it was due.

I edited the previous post about a min ago - will copy it down here:

 

EDIT: tl;dr really is theres far better ways than removing deposits to crack down if they wanted to, but they cleared aren't that bothered

 

------------

 

I don't actually see the issue with deposits to begin with!

[incident]

1 minute ago, fraybentos1 said:

Yeah, although the festival is insanely popular atm they won't take that for granted imo. They don't want to dampen demand too much.

 

This is why many of the suggestions on this and other threads over the years can be easily dismissed.

 

The festival will remember not selling out in 2008, and how close that came to causing them serious financial problems. They'll be working to the (probably correct) assumption that one day demand will lessen again - just as it did then, just as has happened at other festivals that used to sell out quickly (Coachella, even Reading did in the past).

 

They're not going to introduce new obstacles that both cost them money and potentially reduce demand. They'd be crazy to even consider it from either angle.

[Spindles]

1 minute ago, gooner1990 said:

To me there's no difference in saving to pay for the ticket in total or with a balance - what the balance attracts is more people who might just wing a chance for a ticket if they aren't that invested.

To you, maybe.  The deposit system means that people on lower incomes have a chance to go.  

[09matthewsw]

I think people have overlooked this: the reason we have a deposit system is because the sale is held so far in advanced. Which in turn is done because the Eavii want to see the festival sold out before any organising is done because of the scale of it all. You can’t expect people to have a full ticket in price in October / November when the previous festival was only a few months ago. It’s already a case of saving up all year when the tickets are fully paid for on April. 
 
deposit scheme is mutually beneficial for both organisers and punters and scrapping it would be a bad idea and never considered 

[dingbat2]

There has to be something that uniquely identifies the buyer at the point of ticket purchase which gets printed on the ticket and has to be supplied at the point of entry to the festival to verify that you are the same person that booked the tickets (not just a photo) - a post code, NI number, last 4 digits of the card when you paid, driving licence, passport, proof of address, there must be something which does breach GDPR and wont change between the time of booking and the festival itself

 

Assuming there is something that can do the above (i.e. confirm you are indeed the person who ordered the tickets) then the 'fairest' system is for See to preselect the registrations at random prior to tickets going on sale, this will avoid all the loopholes which seem to creep in each year and the mad panic of T day. Either you get an email a week prior to tickets going on sale and are offered a ticket if you buy the deposit within the following week (similar to the balance payment window) Any that dont get bought go into a resale pot and the same happens at a later date

 

Finally if it is truly to be fair, then you shouldn't really be able to go if you went last year or a few years before, depending on how many people want to go who havent been before. A horrible thought that, as it would mean you would probably only be able to go one in every ten years maybe, which I think would put loads of people off even trying, and would completely change the demographic of the festival

 

Maybe also restrict it to four tickets per booking as well

[MilkyJoe]

7 minutes ago, Gnomicide said:

 

Out of reactions but top work ser.

[gfa]

The deposit system is a great earner too (although if paid upfront they could also charge an admin fee on any refunds for that too)

[fraybentos1]

23 minutes ago, gooner1990 said:

 

if one person gets through then they all have the card details.

 

and given the way the new format is i doubt 2 people would get through at the same time let alone 6.

It's just a faff though isn't it. I'm not denying there are ways around it but you're only meant to use your own card s the festival would essentially be saying you need to pay over 2 grand upfront. The fest clearly has a deposit system for a reason, no need to get rid imo

[gfa]

1 minute ago, dingbat2 said:

There has to be something that uniquely identifies the buyer at the point of ticket purchase which gets printed on the ticket and has to be supplied at the point of entry to the festival to verify that you are the same person that booked the tickets (not just a photo) - a post code, NI number, last 4 digits of the card when you paid, driving licence, passport, proof of address, there must be something which does breach GDPR and wont change between the time of booking and the festival itself

 

Assuming there is something that can do the above (i.e. confirm you are indeed the person who ordered the tickets) then the 'fairest' system is for See to preselect the registrations at random prior to tickets going on sale, this will avoid all the loopholes which seem to creep in each year and the mad panic of T day. Either you get an email a week prior to tickets going on sale and are offered a ticket if you buy the deposit within the following week (similar to the balance payment window) Any that dont get bought go into a resale pot and the same happens at a later date

 

Finally if it is truly to be fair, then you shouldn't really be able to go if you went last year or a few years before, depending on how many people want to go who havent been before. A horrible thought that, as it would mean you would probably only be able to go one in every ten years maybe, which I think would put loads of people off even trying, and would completely change the demographic of the festival

 

Maybe also restrict it to four tickets per booking as well

This would just make the festival lose its way and stop selling etc - if every ten. skip a year maybe more reasonable but there's really no benefit to the fest

 

Also no reason to make it four per booking too - 6 is a fine amount which works well. Allows people to get a nice group, 4 is really not many people if only one group gets through

[gooner1990]

6 minutes ago, Spindles said:

To you, maybe.  The deposit system means that people on lower incomes have a chance to go.  

 

See my previous point about saving. 

 

end of the day everyone pays the same amount whether they earn £20k per year or £100k per year.

 

 

[Skip997]

5 minutes ago, dingbat2 said:

There has to be something that uniquely identifies the buyer at the point of ticket purchase which gets printed on the ticket and has to be supplied at the point of entry to the festival to verify that you are the same person that booked the tickets (not just a photo) - a post code, NI number, last 4 digits of the card when you paid, driving licence, passport, proof of address, there must be something which does breach GDPR and wont change between the time of booking and the 

f**k that, we’re 1984 enough as it is. What next, bar codes on everyone’s heads?

 

Few more red pills needed 

[gfa]

40 minutes ago, gooner1990 said:

 

See my previous point about saving. 

 

end of the day everyone pays the same amount whether they earn £20k per year or £100k per year.

 

 

Removing deposits makes it more difficult for people to go with no benefit that couldn't just be achieved through other means.

Edited 1 hour ago by gfa

[emmaroid]

I have no issues with the deposit system but at the end of the day, you still either have to save up in advance of the balance window, or whack it all on a credit card and pay it off after. The relatively small deposit that has already been paid gives little relief towards this now that the ticket prices are so high.

Also, if you buy tickets in the resales the lead booker already has to pay in full for all tickets they are buying. That's quite a hit, but I would imagine most would have friends/family with a card available to use for 1 day if they did not have one themselves.

It was actually not that long ago that UK bookings changed so that you could use a Credit Card - it always used to be a debit cards only.

 

As others have mentioned, maybe they could go down some of the routes used to buy football tickets?

I get sent a link to buy tickets for matches I am eligible for (and it happens to be via Queue-IT) and this is linked to my account. If I click on the link on multiple devices, I get the same queue ID for each. If I am not eligible to buy tickets for that match (as in do not have the credits, or unsuccessful in a ballot), I am unable to access the ticket site as they lock it down whilst the sale is taking place.

Of course I am sure there are probably multiple ways people have found to get around this - there is never going to be a system that is completely free of work arounds or that is going to suit everyone.

[t0paz]

Whatever they do there will likely be a loophole. I think having to login would put up a significant barrier to all but the most techy though and is fairly straightforward.

 

There is a limit to how far they can go because this all costs and the tighter it is the higher those costs are. Does anyone really want the show funding to be hit to pay for this? Or higher ticket prices?

[danmarks]

1 hour ago, Tranquility of Solitude said:

Nearly, but not quite…. Your first paragraph would lead to ticket certainty with 50  numbers.

 

Using a dice analogy…. the possibility of throwing a 6 if you throw 6 dice….. isn’t, understandably, 100%. The expected outcome is 1 x 6, but the probability is 1 -(5/6) to the power of 6, I.e 0.6651, or roughly 66%.
 

 

 

Thankyou. I knew I wasn't quite right but it was a long time ago. O levels. That long ago 

[agwah]

40 minutes ago, t0paz said:

Whatever they do there will likely be a loophole. I think having to login would put up a significant barrier to all but the most techy though and is fairly straightforward.

 

There is a limit to how far they can go because this all costs and the tighter it is the higher those costs are. Does anyone really want the show funding to be hit to pay for this? Or higher ticket prices?

 

Agree whatever they do would still have loopholes, and if people from this thread get their way the loopholes will be more complex and really will favour those with expert tech skills. Be careful what you wish for.

 

OP and others here have spent more effort writing posts in this thread than it takes to apply the methods discussed on here. Put the same energy into ticket day, and accept that even with that you still need luck.

[incident]

1 minute ago, agwah said:

OP and others here have spent more effort writing posts in this thread than it takes to apply the methods discussed on here.

 

This is unfortunately true.

 

Even a few days on from clocking it, I'm still astonished at how gaping the holes are.

[HomicidalGoat]

feel a lot of the unfairness can be sorted if there were more distinct streams for obtaining tickets.  For example, some % of tickets should be set aside for first-timers/people who haven't been for say 5 years, and these should be allocated via random ballot.

 

I'm also of the belief that one of these streams should allow syndicates and well-organised people to retain an advantage.  Those big groups of 20+ people add a net positive vibe to the feel of the festival, no one wants a festival mostly made up of small groups.

[Skip997]

Do a online multiple choice questionnaire, designed by me, in July.

 

Your answers give points towards placing you in queue.

 

Going for record number of down votes here, but remember this would help efesters Who have been paying attention 

[gblock]

4 minutes ago, HomicidalGoat said:

Some % of tickets should be set aside for first-timers/people who haven't been for say 5 years

 

allow syndicates and well-organised people to retain an advantage. 

Both of these things I agree with in principle, but clearly they are ‘unfair’ by definition.
 

This whole thread is ultimately muddled in what constitutes ‘fairness’ imo. Is it fair that everyone gets an equal chance of getting tickets (pure ballot) or is it fair that those who want to go more than others have a higher chance of going (impossible to measure accurately).

[Quark]

3 minutes ago, Skip997 said:

Do a online multiple choice questionnaire, designed by me, in July.

 

Your answers give points towards placing you in queue.

 

Going for record number of down votes here, but remember this would help efesters Who have been paying attention 

 

That would be an absolute doddle, you'd only have to remember about 3 answers.

 

1. Mandy good cocaine bad

2. No old geezers except Kraftwerk 

3. Shambala

 

[emmaroid]

I think anyone that has been at least 20 times should get automatic lifetime guaranteed entry for the rest of their days. Plus a sizeable food and beverage credit. Just a thought 🤔

[Leyrulion]

6 hours ago, danz026 said:

 

 

2. To combat multiple registrations, I would suggest that it should be a single registration per name and postcode (for example you could have two Michael Smiths with different addresses, but not two with the same postcode), and I’d enforce proof of ID and proof of address checks to combat people putting granny’s address in for a second entry or doing entries both with and without middle names (or fake names entirely!). In the very unlikely event of two different people having the exact same name and postcode then the staff would have to get involved to “unfreeze” the registrations.

 

 

 

Just on 2 you're talking about the level of Know Your Customer and Address Verification that banks do. 

 

That would be cost prohibitive for the festival.